Sr. Business Development Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

B2B Fintech Partnerships Team – Account Management

The VCS B2B Fintech Partnerships team is a part of Visa Commercial Solutions (VCS), a key pillar of Visa’s New Payment Flows. VCS has overall responsibility for all aspects of business strategy, development and management of B2B products, platform, and information management aimed at tapping into the 120T global B2B opportunity for Visa. VCS products serve small business, middle market and large multinational companies, governments, and commercial supply chain/B2B segments.

Within VCS, the B2B Fintech Partnerships team drives growth by developing new partnerships, identifying new solutions, and solving for differentiated payment flows. These partnerships cover the most creative fintechs and key players in the B2B and T&E procure to pay process. The team is growing revenue by working with numerous dynamic B2B start-ups in the payments ecosystem. This role, the B2B Fintech Partnerships Client Strategy and Account Management Sr. Manager is focused on the account management of smaller existing clients within various verticals within the commercial payments space as well as supporting the Account Management Team and Leadership with detailed reporting and client management across the entire Account Management team. This role will support the B2B Fintech Partnerships Business Development (BD) teams selling to fintechs in this space, onboard newly signed fintechs and seek growth opportunities to deepen their relationship with Visa.

Job Description And Responsibilities

Visa is seeking a Client Strategy and Account Management Sr. Manager highly motivated to deliver sales strategy, account support and management excellence for new and existing Fintech partners to grow Visa B2B payment volume in the commercial payments space. This role reports directly to the Head of B2B Fintech Partnerships – Account Management.  The role requires an individual with demonstrated  account management skills, knowledge of commercial B2B payables who can manage clients, develop account strategy, and manage the diverse Visa teams needed to achive their clients goals, and the account management team strategy to fruition. This role requires an individual who can orchestrate seamlessly to deliver solid business planning, reporting, organization, execution and optimization practices across the B2B Partnerships team.

The B2B Fintech Partnerships team works closely with Visa’s core card product and digital solutions as well as other stakeholders such as Finance, Legal, Marketing, Financial Institution sales etc. teams to manage ongoing and new partnership agreements and deliverables. These deliverables are complex, strategic and cross-functional in nature with deep partnership required from this role across the business.

Account Management

• Lead relationship management for a portfolio of Visa’s smaller B2B fintech partnerships and provide best in class service to ensure that clients’ business objectives are met and the partners are fully educated on Visa products and opportunities
• As needed, lead the development, negotiation and signing of proposals by working with various internal stakeholders and building relationships with strategic partner executives for B2B fintech partners already under contract

Execution

• Work with cross functional teams to ensure partner implementations are on track and delivering against plan
• Proactively identify and solve complex problems that impact the management, relationship and clients ability to deliver
• Ensure all reporting for these clients is up to date and complete.  Review and manage incentive payouts for all clients on a monthly/quarterly/annual basis
• Take the lead in solving the problems that arise during the execution of programs with partners

Strategy and Account Management support

• Build and exe