About The Role

Are you an elite leader who knows how to scale luxury communities, build high-performing teams, and drive serious supply growth? We are seeking a Director, Business Development Partners Program to lead, mentor, and scale our regional team of Business Development reps across our key markets. In this strategic leadership role,you will design the playbook that empowers your team to acquire high-value new consignors, forge elite local partnerships, and execute high-touch luxury events. You are part data-driven strategist, part luxury branding expert, and part inspiring coach-capable of translating high-level business goals into localized, high-impact execution.

What You Get To Do Every Day

• Team Leadership & Mentorship: Hire, train, and manage a high-performing team of regional Business Developement Representatives. Cultivate a culture centered on community hospitality, relentless prospecting, and relationship management.

• Consignor Acquisition Playbooks: Design, standardize, and scale playbooks that empower Business Development Representatives to discover and secure net-new high-value consignors (HVCs) through localized outreach, networking, and elite partnerships.

• Active Base Growth & Reactivation: Develop scalable strategies to keep our existing consignor base active. Coach local teams on targeted follow-ups, bespoke styling/sourcing prompts, and lifecycle management to prevent churn.

• High-Touch Retention & Engagement: Review and approve city-level event concepts and strategic partnerships. Ensure all local activations are meticulously designed to deepen relationships, drive brand loyalty, and increase engagement among our highest-value consignors.

• Cross-Functional Collaboration: Partner closely with internal Marketing, CRM, and Supply teams to align local field events and partnerships with digital lifecycle campaigns and seasonal supply needs.

• Community-Led Metrics & Reporting: Establish, track, and analyze regional community KPIs- specifically focusing on net-new HVC growth, active consignor month-over-month growth, and event-driven retention rates.

What Great Looks Like (Performance Trend + Role Model Behaviors)

• Systemic Thinking, Local Flair: You look past individual execution to build scalable frameworks. You possess the operational maturity to take a localized activation success story from one city, deconstruct why it worked, and turn it into a repeatable blueprint for every other market.

• Coaching over Directing: You don't manage from an ivory tower. You travel to the markets, shadow your representatives at events, look at their local pipelines with them, and actively coach them on how to pitch elite partners and navigate complex client relationships.

• Data-Informed Community Building: You effortlessly bridge the gap between high-touch luxury hospitality and analytics. You use CRM insights to spot lagging engagement metrics, but use human, white-glove experiences to fix them.

• Cross-Functional Champion: You act as a seamless bridge between your distributed field team and corporate HQ. You advocate fiercely for the resources your City Managers need while ensuring they remain perfectly aligned with broader brand, marketing, and corporate goals.

Elite-Level Competencies

• Scalable Framework Design: Ability to deconstruct relationship-driven localized wins into structured, repeatable operational playbooks that distributed teams can seamlessly execute across diverse markets.

• Data-Informed Customer Lifecycle Management: Mastery of CRM analytics to diagnose pipeline drop-off points, translating quantitative data into highly targeted, high-touch retention strategies.

• Distributed Team Leadership & Performance Management: Proven capability to align, motivate, and maintain rigorous operational accountability across geographically dispersed field teams without direct physical oversight.

• Executive Presence & Luxury Acumen: Deep understanding of high-value client psychology, paired with the professional poise required to navigate elite networks and maintain an impeccable corporate standard of brand delivery.

• Cross-Functional Orchestration: Ability to act as a strategic liaison between corporate HQ and regional operations, aligning localized community growth initiatives with enterprise-level marketing, financial, and logistical objectives.

• Market awareness and strategic sourcing

• High judgment / high integrity decision-making

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