Senior IT Application Analyst

The Access and Revenue Systems Unit within the Reporting, Access and Revenue Systems Section of the EHR/Revenue Cycle Integrated Systems (ERIS) Division is seeking a motivated Senior IT Application Analyst.  This position is part of the Patient Access Team which provides IT services for the ERIS division and its non-IT business and practice partners.  This team works closely with Mayo Clinic Registration (Prelude), Patient movement (Grand Central), including Bed Planning, Environmental Services, Transport, Patient Identity (EMPI), and is responsible for build and migration of Epic core Facility Structure configuration to support numerous enterprise systems and initiatives.  This position requires knowledge of Epic and ServiceNow workflows. Epic Grand Central Certification preferred.  Other responsibilities may include on call rotation, meeting facilitation, and direct engagement with Practice and Operations Management.

Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions.
Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications. 
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs. 
Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements.
Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced. 
Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently. Works independently across multiple departments and divisions in order to accomplish goals. 
Creates test plans and evaluates current plans for improvement. Guides and advises less experienced business analysts, and provides orientation and training for new employees.
Maintains knowledge of current and emerging technologies that directly affect enterprise processes. Maintains awareness of overall enterprise architecture.
May be required to provide 24/7 on-call support.

This is a full time remote position.  Incumbent must live within the United States.  Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Bachelor’s Degree with 4 years’ experience OR Associate’s Degree with 6 years’ experience.Vendor application certification may be required.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.