VP - Business Banking Manager

Summary

This individual is responsible for cultivating relationships that translate into new business for the credit union, providing education and advice, and overseeing and managing the financial services offered to business members. The individual will work closely with businesses to understand the members' banking needs to deliver customized solutions such as loans, lines of credit, and treasury management services. The manager ensures member satisfaction, builds long-term relationships, and identifies opportunities for business growth. They also collaborate with other departments, supervise one or more relationship managers, and stay informed about financial regulations and market trends to guide members effectively. Strong communication, analytical skills, and a deep understanding of business finance are key to success in this role.

Expected Outcomes

• Inspirational leadership cultivates a dynamic team, driving growth and fostering a culture of recognition and development.
• Performance metrics demonstrate attainment of key business objectives, including loan and deposit growth, fee income, and portfolio quality.
• Highly engaged team members provide excellent service to all members.
• Engagement and retention of employees is strong.
• Employees’ professional growth and development is elevated through day-to-day direction, coaching, training and development.
• Strategic planning drives business goals, fosters innovation, and aligns resources and budgets. Decisions are driven by data. 
• Member experience and profitability is strengthened through the implementation and promotion of Business Services initiatives and the fostering of a service to sales culture.

Capability Requirements

• Bachelor's degree in Business, Finance, or a related field.
• 7 years or more of experience in commercial banking and 2 years or more in a leadership role; or combination of applicable work experience and education.
• Strong leadership and management skills, including the successful management of sales professionals.
• Proven track record of successfully growing a commercial banking portfolio as an individual contributor and leader.
• Excellent communication and interpersonal skills.
• In-depth knowledge of commercial banking products and services.
• High level understanding of technology applications and well-developed ability and comfort with using them in the business service environment.
• Strong analytical and problem-solving skills.
• Ability to develop and implement effective strategies in alignment with Summit’s mission and vision.
• Knowledge of banking regulations and compliance requirements.
• Ability to build and maintain strong relationships with members and stakeholders.