Director, Marketing & Communication - Marketing & Communication

Why Work for Person Centered Services?
When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Benefits for full-time positions include:

• 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
• 13 Paid Holidays
• Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
• 401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
• Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
• Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
• Professional development opportunities including mentorship program options and ongoing coaching


DIRECTOR, MARKETING & COMMUNICATIONS: HYBRID

JOB SUMMARY
The role of the Director, Marketing & Communication, is to enhance the visibility, reach, and impact of Person Centered Services’ mission. The Director is responsible for the vision, execution, and oversight of all internal and external communication and strategies for all work carried out by the Marketing & Communication Department. This includes building and protecting the reputation of the company through traditional, digital, and social platforms. The role provides complex communication management, consultation, communication planning, implementation, and recommended solutions for multiple programs and projects (targeting both internal and external audiences) to meet organizational brand and reputation goals. The role provides guidance on implementation and recommended solutions for multiple programs, including communication with media, government constituents, and regulatory bodies, as well as advertising, community partnerships and sponsorships, and assistance cross functionally for internal communication to further business goals. In collaboration with the leadership team, the Director develops and oversees marketing and business development goals .


ESSENTIAL FUNCTIONS
General:
• Develops integrated (internal and external) communication plans including development of communication positioning, messaging, and tactics consistent with the Person Centered Services brand.
• Serves as a communication adviser and strategist to executives and leaders in support of business goals and strategies.
• Serves as a leader to marketing and communication, team and promotes a culture of high performance, customer service, and commitment to quality
• Builds communication awareness, understanding and credibility of organizational strategies to support the organizational goals.
• Engages and coordinates across executive stakeholders and subject-matter experts to ensure strategic business objectives are supported through integrated internal communication programs that represent stakeholder perspectives and meet business needs.
• Provides high-quality communication services: writing, editing, research, design, production, program management, etc.
• Ensures work is completed on time and within budget.
• Assigns, tracks, and manages communication consultants/specialists and other professionals as needed to support the development and implementation of strategic communications plans, programs, and projects.
• Manages a portfolio of projects, ensuring timelines met, objectives met, and budgets managed.
• Designs and delivers executive communications for CEO and the executive leadership team.
• Advises the business leaders regarding communication activities best suited to achieving their business objectives.
• Serves as a liaison cross functionally with other team members to ensure consistent application of brand standards, style guides, and other processes and procedures.
• Serves as a collaborator and an integrator with others.
• Develop and implement comprehensive marketing and communication policies, procedures, and standard operating practices (SOPs) to ensure consistency, compliance, and alignment with organizational goals. Oversee the creation, documentation, and execution of these guidelines across all channels and teams, ensuring best practices are maintained and regularly updated to reflect evolving industry standards and organizational needs.

Communications:

• Manages all corporate communication – including but not limited to media (both proactive and reactive), large scale provider communication and individuals/families/advocates (in collaboration with community and provider relations).
• Works in close collaboration with Developm