Cage Cashier Caesars Rewards Rep
Caesars EntertainmentAbout the role
Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Harveys Lake Tahoe properties are the premier employer of choice.
Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.
· Professional and leadership development
· Paid breaks and a free meal during each shift
· PTO/FTO
· Access to the on-site team member gym
· Health and Wellness benefits after 90 days of service
· On-site Wellness Center and monthly health and wellness initiatives
· Employee Assistance Program
· Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
· Optional 401(k) plan eligibility after 90 days of service
· Sign on bonus for select positions
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
JOB SUMMARY:
This position provides administrative/clerical services and is responsible for maintaining and enhancing the integrity of the customer database and for investigating and combining duplicate accounts.
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KEY JOB FUNCTIONS:
· Coordinates and processes clerical work relating to the functions of the department.
· Prepares and maintains records, reports, files and similar data as required.
· Answers incoming calls and provides appropriate information to people who call on the telephone or who come in person.
· Assists in planning/executing team meetings and celebrations
· Delivery and restocking of product ordered to proper area.
· Maintains integrity of database, customer information and processes in relation to the Caesars Rewards customer database.
· Updates all system codes that interface with the customer database; communicates changes to all pertinent departments.
· Responsible for reviewing and correcting incorrect addresses and/or other customer information in the database.
· Maintains monitors and communicates Name and Address data entry standards.
· Processes daily combined reports for multiple accounts.
EDUCATION and/or EXPERIENCE:
· High school graduate or equivalent preferred
· One year related experience required, casino cage and/or loyalty marketing program preferred
QUALIFICATIONS:
· Fluent and Literate in English
· Above average computer skills, with knowledge of character based and GUI software systems
· Knowledge of Microsoft Office software, including Excel, Word and Access
· Good interpersonal skills and communication skills
· Good organizational skills and attention to detail
· Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
· Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
· Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
· Must be able to sit, stand or walk for long periods of time
· Visual and auditory range must include immediate environment.
· Must have the manual dexterity to operate a computer and other necessary office equipment.
· Must have the ability to push, pull, reach, bend, twist, stoop, and kneel
· Must have mobility to navigate between the two properties
· Ability to grasp, finger dexterity, use repetitive hand motion
· Ability to lift and carry 25 pounds
· Mobility to move about the workspace
· Ability to monitor/respond to visual and audio cues
Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in
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