Cage Shift Supervisor - Grave

Specific Job Functions:

• Maintain a professional and pleasant attitude and appearance with co-workers and guests
• Ensure thorough working knowledge of all Cage areas and compliance with all Title 31 regulations
• Perform all cashier functions as necessary
• Enforce and strictly adhere to all gaming regulations
• Train and develop the cage staff using programs which will effectively meet employee development guidelines
• Ensure a thorough knowledge of departmental paperwork flow as it pertains to credits and debits
• Verify various types of pay-outs including drawing and tournament winners
• Generate end of shift reports for Title 31 purposes.
• Turn in reports and paperwork to the Accounting department in a timely manner.
• Perform disciplinary counseling as needed
• Maintain attendance records of hourly employees
• Generate and submit a weekly cashier schedule to cage manager ensuring complete departmental coverage at all times
• Approve vacations and requested time off for cashiers
• Assist management with needs for high profile players
• Attend mandatory meetings /classes given by the property and attend all mandatory cage meetings
• Maintain a working knowledge of all cage equipment
• Troubleshoot and resolve problems in all cage areas in a professional manner
• Ensure a thorough understanding of fraud prevention and credit scams
• Verify all transactions $5,000 and up
• Provide department bank coverage as staffing levels and customer flow fluctuate
• Perform guest transactions, including but not limited to, redeeming casino chips, redeeming slot machine tickets, redeeming Race & Sports tickets, even money exchanges, foreign currency exchanges, cash advances, check cashing, marker/front money issuance/redemption
• Perform all duties as deemed necessary for the success of the department

 

Qualifications:

• One year Main Bank and Casino Cashier experience required
• One year Casino Credit experience (knowledge of Central Credit/Credit Reports) required
• Prior supervisory experience preferred
• Possess an ability to lead and direct others
• Must possess the ability to communicate effectively with management
• Thorough working knowledge of Title 31, State and Federal Gaming and employment regulations a must