Manager, Business Systems

The Opportunity

The Manager, Business Systems role will be responsible for overseeing Ulteig’s Business Systems team and optimizing business systems to enhance operational efficiency, improve data management, and support our strategic objectives. The ideal candidate will have a strong background in business systems analysis, project management, and a deep understanding of engineering consulting operations and related system needs.

 

What You’ll Do

• Effective collaboration with peers, team members, and senior management to define and implement the business systems strategy aligned with organizational goals.
• Lead cross-functional teams in the analysis, design, and implementation of business systems.
• Evaluate existing business systems and processes to identify areas for improvement and develop recommendations for enhancements.
• Oversee the implementation of new systems, ensuring they meet the needs of the firm and comply with industry standards.
• Manage multiple projects from initiation to completion, ensuring timely delivery within budget.
• Develop project plans, allocate resources, and monitor progress against project milestones.
• Ensure effective data governance and management practices are in place, supporting decision-making and operational excellence.
• Analyze data trends and provide insights to inform business strategies.
• Develop training programs for staff on new systems and processes to ensure smooth adoption and utilization.
• Provide ongoing support and troubleshooting for business systems users.
• Work closely with stakeholders to gather requirements and ensure business systems meet their needs.
• Communicate effectively with all levels of the organization to foster a culture of collaboration and continuous improvement.
• Stay informed on best practices and trends for business systems and related technologies.
• Consistently exercises discretion and judgment as related to the performance of duties and responsibilities.
• Manage subject technical experts in various business systems platforms.
• Effectively develop and manage a budget for the business systems group, including enterprise-wide applications.
• Support vendor relationships for business systems software, advocate for Ulteig maintaining a partner-level relationship with key vendors
• Negotiate pricing and risk posture on software contracts to control costs and limit company exposure.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

 

What We Expect from You

• Bachelor’s degree in technology-related field; Master’s degree preferred.
• 7+ years of experience in business systems analysis, project management, or a similar role, preferably within an engineering or consulting environment.
• Prior experience leading, scaling, and integrating cloud-based ERP systems.
• Proven experience in leading system implementation projects and managing cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication, collaboration, and interpersonal skills, with the ability to engage and influence stakeholders.
• Proficiency in business intelligence tools, project management software, and enterprise resource planning (ERP) systems.
• PMP or similar certification is a plus.

 

Competency Profile

• Client Success: Develops cross-functional shared goals and demonstrates accountability for achieving them. Ensures team members meet (external and internal) client needs through planning, utilization of metrics, communication and accountability. 

• Integrity: Empowers team members to manage and deliver work; holds team members accountable. Listens with empathy and responds to team members' ideas, perspectives and concerns. Makes financially responsible decisions to maximize resources and budgets that optimize Ulteig's success. 

• Enthusiasm: Energizes people and models optimism in the face of disruption. Understands team members' personal goals; creates alignment between organizational and personal purpose. Invests time to understand motivations, recognize strengths and coach developmental opportunities. Delivers timely and impactful communications that create alignment and consistency across the team and organization. 

• Inclusion: Creates teams that combine and amplify different strengths, capabilities and perspectives. Fosters a sense of belo