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Director, Quality Assurance

Floor & Decor
100 Store Support Center - GA, United States, United Statesfull_timeVerifiedPosted 29 Jul 2025

About the role

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

As a Quality Assurance Director, you’ll lead a team that owns the entire lifecycle of product quality—from early-stage testing and technical validation to customer-facing claims and risk reduction. This isn’t just about preventing product issues; it’s about shaping how over 1,000 products enter our stores each year and how they perform in customers’ homes for years to come. If you’re passionate about product integrity and thrive at the intersection of engineering and business, this is your opportunity to lead with lasting impact.

Your Day Consists Of

  • Managing the execution of QA programs like Prop 65 compliance, First Piece Inspection, and returns reduction strategies
  • Collaborating cross-functionally with Merchandising, Inventory, Legal, and Supply Chain teams to implement supplier quality systems
  • Leading supplier onboarding processes to ensure product compliance from the first shipment onward
  • Developing training content and SOPs that equip teams across the organization with quality-driven practices
  • Partnering with third-party labs and testing facilities to verify claims and mitigate risk
  • Monitoring supplier performance and identifying opportunities to improve or correct quality gaps

You’ll Be Supported With

  • Bonus & career advancement opportunities at every level
  • Programs like 401K with discretionary company match, Employee Stock Purchase Plan, and Referral Bonus Program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
    Work-life balance:
     • A personal holiday
     • Volunteer Time Off program that starts on day one

You’ll Be Successful With

  • 5+ years of relevant experience in supplier quality, technical auditing, or retail QA programs
  • Proficiency with statistical methods, product testing protocols, and tools like SPC, FMEA, or DFSS
  • Strong communication skills and the ability to work cross-functionally and globally—especially with international vendors and third parties
  • A talent for spotting problems before they grow, and proposing solutions that improve systems company-wide
  • Comfort with managing detailed data (Excel skills required), combined with strategic thinking and real-world application
  • Experience onboarding new suppliers and ensuring documentation, testing, and inspection readiness

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Company

Floor & Decor

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