Lightstep - Staff Site Reliability Engineer

<h3>Company Description</h3><p>At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. </p> <p>With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.</p> <p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p> <p>Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><h3>Job Description</h3><p>Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features. We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.</p><p>We created Lightstep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), Lightstep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.</p><p><strong>What you get to do in this role:</strong></p><p>As a Staff Site Reliability Engineer, you will play a pivotal role in shaping our development cycle and product reliability, while working closely with our other engineers. We're looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers at Spotify, GitHub, and more.</p><h3>Qualifications</h3><p><strong>To be successful in this role you have:</strong></p><ul><li>You have 6+ years of experience with GO or a similar OO language.</li><li>You enjoy digging deep into fundamentally challenging CS and engineering problems.</li><li>You’re motivated by high-impact projects, whether they’re open-ended questions or immediate practical needs, that affect a business's bottom line.</li><li>You are excited to optimize the developer experience.</li><li>You may have a particular area of expertise but are still excited to explore new areas (and want to work with a team that encourages you to do so).</li><li>You value empathy as much, if not more, than intelligence in your teammates.</li><li>You’ve worked on (and/or have a lot of curiosity about) large-scale distributed systems, performance, security, and microservice-based architectures.</li><li>You're excited about serving the engineering team that developers at dozens of companies rely on for 5 9's and firefighting!</li></ul><p><strong>Advantageous to have:</strong></p><ul><li>You've held a tech lead position in the past and enjoy coordinating with others to ensure complex engineering projects are done well.</li><li>You contribute to open source projects, enjoy giving talks, and/or do community-building work</li></ul><p>FD21</p><h3>Additional Information</h3><p>ServiceNow is an Equal Employment Opportunity Employer. All qualified applica