Sr Payments Product Analyst

We currently have a career opportunity for an Senior Business Consultant to join our team located in Chicago, IL.

Job Overview:

Assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Accountable for achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market.
Solves major business challenges by applying data analytical skills to support organizations business strategy. Will act as the crucial link between business operations and IT, translating business needs into actionable strategies and technological solutions to improve processes, products, and overall profitability. 

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

• Identify sources, monitor, analyze, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, then develop and communicate findings, and make strategic and tactical recommendations for performance improvements.

• Define and execute strategic product road-maps to build new products, enhance existing products, or improve performance.

• Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.

• Track and understand industry trends, research findings, and competitive innovations.

• Provide business analysis and reporting on a periodic basis.

• Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies.

• Serve as Product Management business lead on cross-functional teams, including internal departments such as Sales, Operations, Legal, Marketing, Finance, Technology in the evaluation, development, management, and/or enhancement of assigned products and/or programs.

• Business Problem Solving: Identify business challenges and opportunities for improvement, develop hypotheses, and create analytical frameworks to test solutions and make strategic recommendations.

• Process Optimization: Enhance, optimize, and automate existing business processes and operations to drive efficiency.

• Stakeholder Communication: Present findings, recommendations, and project progress to management and cross-functional partners, influencing key business decisions through data-backed insights. 

• Experience: 5–10 years in product analysis, product strategy, or related roles.

• Domain Expertise: Strong background in payments or financial technology.

• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. 
• Familiarity with AI-enhanced platforms is a plus. 
• A solid understanding of AI capabilities and limitations including ethical considerations is expected

• Proven ability to work independently while being a collaborative team player.

• Excellent communication and interpersonal skills; friendly and approachable.

• Strong analytical and problem-solving abilities.

• Comfortable working in fast-paced environments with immediate deliverables.

ABOUT OUR TEAM

Our Financial Services team empowers leading financial institutions to accelerate digital transformation and achieve sustainable growth. We bring together deep industry expertise and innovative technologies, including AI, to help clients reimagine their operations, enhance customer experiences, and stay ahead in a rapidly evolving market. From intelligent data platforms and customer analytics to AI-driven risk management and compliance solutions, we help firms operate more efficiently, build loyalty, and drive measurable impact.

ADDITIONAL INFORMATION

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, dis