Enterprise Global Account Director

Artificial Intelligence. Actual Impact.
At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).
We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place.
Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. 
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.
About This Opportunity:
The Enterprise Global Account Director at Docebo is a senior-level sales role responsible for managing and growing relationships with enterprise-level prospects. This role focuses on inspiring and educating prospects about Docebo's core LMS solution and expanding the adoption of our technology suite. The Global Account Director will work closely with C-level prospect executives, leveraging deep industry knowledge to craft and close complex deals. This role involves a significant amount of strategic planning, prospect interaction, and internal collaboration, with the objective of driving revenue growth and enhancing customer satisfaction.

Responsibilities:

• Sell and Manage Relationships: Sell into and manage relationships with enterprise-level prospects. 
• Serve as Primary Contact: Act as the primary point of contact for all communications with these accounts, interacting with senior-level internal and external resources.
• Strategic Account Planning: Use extensive sales experience to provide territory and key account planning, steer prospecting efforts, and work with the Business Development team to drive net new opportunities.
• Educate and Position Solutions: Inspire and educate accounts on the value of our LMS solution and technology suite, positioning Docebo as a leader in the learning and development landscape.
• ROI Analysis: Leverage value engineering partners to provide excellent ROI analysis to establish top-line value propositions.
• Close Complex Deals: Craft and close large, complex deals with Senior Business Leaders and other C-level executives.
• Forecasting: Ensure accurate forecasting to aid in strategic planning and decision-making.
• Collaborate Internally: Develop strong relationships with post-sales teams and coordinate internal resources, including Account Management, Marketing, Professional Services, Support, Product, and Client Success, to drive account strategy, deal closure, and customer satisfaction.
• Advocate for Innovation: Act as an ambassador for innovation and change in the learning and development space, advocating for Docebo's solution suite.

Requirements:

• Experience: 6+  years of Enterprise SaaS software sales or account management experience,
• Must have experience in and deep knowledge of the HR software space, preferrably LMS.
• Sales Success: Proven success as an experienced, quota-crushing sales professional.
• Technical Proficiency: Proficient in Salesforce (CRM), sales automation tools like LinkedIn Sales Navigator and Gong, and web conferencing tools like Zoom.
• Organizational Skills: Strong organizational skills with the ability to maintain an organized and updated pipeline.
• Soft Skills: Natural confidence, coachable, accountable, resilient, and able to problem-solve and adapt quickly.
• Collaboration: Proven ability to coordinate and collaborate with multiple internal resources and stakeholders.
• Travel: Willingness to travel up to 25% of the time.

Benefits & Perks 😍-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you-Employee Share Purchase Plan-Career progression/internal mobility opportunities-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)-WeWork partnership and “Work from Anywhere” program
Hybrid Office Model 🏢We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the