Senior Manager, Infrastructure

We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.

 

As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People. 

 

The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are. 

 

We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.

 

If you are interested in working in a people-centric, global organization, apply below.

 

Job Summary:

As the Sr. Manager, Infrastructure, you’ll manage and secure our Azure/AWS cloud infrastructure while supporting onboarding, offboarding, and advanced help desk escalations. You’ll oversee compute, networking, identity, automation, and reliability, assisting with IaC, cost optimization, hybrid connectivity, and incident response. This role blends hands-on operations with governance, modernization, and continuous improvement.

Key Responsibilities:

• Manages daily cloud infrastructure operations across Azure/AWS, including compute, storage, networking, and identity.
• Oversees hybrid cloud environments, connectivity, firewalls, VPNs, ExpressRoute/Direct Connect, and VNet/VPC architectures.
• Ensures uptime, reliability, performance, and capacity planning for all cloud-hosted systems.
• Oversees infrastructure automation using Terraform, Bicep/ARM, CloudFormation, PowerShell, and CI/CD pipelines.
• Create and configure user identities in Entra ID/Azure AD and assign appropriate RBAC roles.
• Deploy required applications, security tools, and profiles using Intune, Mosyle, or equivalent MDM/endpoint platforms.
• Designs and maintains landing zones, resource hierarchies, networking topologies, and enterprise cloud architecture.
• Implements monitoring, alerting, and observability using tools like Azure Monitor, Grafana, and Sentinel.
• Owns backup/restore strategies, disaster recovery planning, high availability configurations, and resilience engineering.
• Partners with security teams on identity, access control, network security, vulnerability remediation, and compliance.
• Leads troubleshooting and root-cause analysis for cloud infrastructure issues and major incidents.
• Applies cost-optimization and FinOps strategies, including right-sizing, lifecycle policies, and reserved instance planning.
• Manages cloud infrastructure engineers, assigns work, coaches staff, and sets operational standards.
• Coordinates with DevOps, networking, platform engineering, and application teams on deployments and infrastructure changes.
• Evaluates cloud services, tools, and vendors; supports roadmap planning and infrastructure modernization initiatives.
• Supports large-scale migrations, re-platforming initiatives, and infrastructure lifecycle upgrades.

Required Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or equivalent professional experience.
• 7–10+ years of experience in cloud infrastructure, systems engineering, or cloud operations.
• Strong hands-on expertise with Azure (preferred) and/or AWS cloud infrastructure services.
• Deep knowledge of compute, storage, networking, identity, and monitoring in cloud and hybrid environments.
• Experience managing virtual networks, load balancers, firewalls, routing, VPN/ExpressRoute, and cloud network security.

• Experience managing or mentoring engineers; able to set operational standards and drive team performance.
• Strong communication skills with the ability to work across security, DevOps, networking, and application teams.
• Experience leading cloud migration or modernization projects at scale.

Preferred Qualifications:

• Certifications like Microsoft Azure Administrator, Microsoft Azure Solutions Architect.
• Experience securing containerized applications (Docker, Kubernetes) and serverless environments.
• Knowledge of Infrastructure as Code (Terraform, CloudFormation) and it