Minor Safety and Wellbeing Policy Manager - Product Policy - Washington D.C.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve. Join us.

TikTok Trust & Safety
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. It can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

As a Global Minor Safety & Wellbeing Policy Manager, you will be responsible for contributing to TikTok's global Minor Safety & Wellbeing policy strategy, designing and consulting on the enforcement of TikTok's Trust & Safety policies that capture potential risks to minors, including but not limited to physical harm, psychological harm, developmental harm, and risk of exploitation. You will advocate for minors safety and wellbeing policies internally and externally through policy, user education, and product design. Your core responsibilities will be to contemplate and write policy standards that honor minors and children's wellbeing, which will include considering the complexity with which different global regions perceive appropriate minors entertainment experiences. You will adjust policies accordingly in collaboration with other issue area subject matter experts. You will also work with Minor Safety Product counterparts to ensure TikTok products are risk assessed for minors safety. This role requires generalized knowledge of core themes relevant to technology policy, Trust & Safety, and child experience: minor identity development, minors gender and sexuality, peer and family relationships, teen risk-taking behavior, etc. This role will report to the Global Lead for Minor Safety & Wellbeing.

Responsibilities:
- Contribute to the development of product policies that are relevant to TikTok's global community, with a focus on protecting minors from harmful content and potential exploitation
- Stay abreast of emerging trends, research findings, and legislative developments relevant to minors safety and wellbeing, and integrate this knowledge into policy development and program design
- Collaborate closely with your Issue Policy Manager peers to identify when policy themes affect minors and how to best capture the nuanced needs of minors compared to adults in policy and product design
- Engage in minors safety and wellbeing risk assessment processes related to upcoming products and features
- Support minor-specific user education initiatives - e.g. supporting digital literacy and awareness among minors spanning mental health to civic integrity issues
- Consult with regional teams on high-profile escalations and provide information on how, if at all, content violated our community guidelines or policy standards
- Engage with Public Policy and Communications teams as needed, sometimes co-leading cross-functional projects that help translate the team's work and support our broader narrative
- Work with our Outreach & Partnerships team to identify and receive guidance from external Minor Safety & Wellbeing and Child Wellness experts, including minors, civil society groups, and academic institutions, to enhance our understanding of minors needs and concerns online.

Qualifications

Minimum Qualifications:
- 4+ years working in Trust & Safety, Technology Policy/Advocacy, Child Advocacy or another field with a connection to themes of minors wellbeing online;
- Demonstrated success working in a fast-paced technology company or advocacy organization with effective project management, complex cross-functional project collaboration, and strategic execution;
- Experience developing and refining policies or strategies that are designed to scale across global populations;
- Experience with technology policy, international child protection laws and child rights adv