Customer Service Representative - Part Time

We’re looking for a Part-time Customer Service Representative, The work location for this position is Davenport, FL , and is considered a fully on-site role. 

•    Process Bidder Payments

•    Contact successful bidders to advise payments, appointment booking, and pickup process.

•    Track interactions relating to customer requests and proactively reports areas of customer concerns.

•    Ensure confidentiality while dealing with bidders and consignors.

•    Provide customers with information about upcoming auctions and auxiliary services.

•    Ensure that superior customer service is delivered at all times to all customers.

•    Provide additional administrative support as needed 

•    Previous in person customer service work experience.

•    Experience using computers, and the ability to learn new technology/software.

•    Excellent keyboarding skills.

•    A commitment to providing fantastic customer service.

•    Able to work well with others and maintain a positive attitude in high-pressure situations.

•    A friendly, outgoing, patient personality.

•    You thrive working as part of team, pitching in wherever you’re needed most.

•    You don't mind working hard, and you like to have fun