Quality Supervisor - Regional

 

Job ID:  494414

 

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

 

Overview

 

Lawn & Garden,  a CRH company, a division within Oldcastle APG, is one of the largest manufacturers of bagged and bulk decorative mulch, soil, stone, and limestone products in the nation with over fifty production facilities.  We take pride in serving a diverse group of customers including independent garden centers, mass retailers, landscapers, contractors, and homeowners.

 

Summary

 

• This position reports directly to the Regional Quality Manager
• Involved daily in the production and quality needs of the Midwest and Southwest regions as it relates to Premium Soils
• Hands-on supervisor with flexible working hours based on product and customer demands
• Supervise, direct, and coach quality control employees in both regions who are responsible for enforcing Good Manufacturing Practices (SOP’s – VOP’s) and other quality-related policies to meet product quality standards
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities
• Heavily involved with Raw Material Management, inventory of chemicals, peat and bark
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards
• Works with internal and external suppliers to develop testing methods and meeting quality standards
• Promote and follow quality product standards, manufacturing capability and customer requirements
• Works closely with members of management, sales and operators to develop those requirements
• Maintain and develop inspection standards to ensure finished products meet established quality criteria 1 Continuously update product quality documentation system and quality assurance procedures
• Ensure established product quality standards are understood and systems are established to verify compliance and associate’s capability to delivery upon those requirements
• Proactively identify areas where product quality and supporting systems requires corrective action
• When necessary, implement corrective action plans and monitor the effectiveness of the solutions
• Oversee the “On Hold” product program, including the status, release, and destruction of “Rejected” products
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments (8-D’s and PDCA)
• Make proactive recommendations and offering/presenting solutions to the Quality Systems to improve quality and work efficiency
• Share knowledge, skills, and information with other personnel in the Quality Systems & Compliance Department and across functional areas. Supervisor the Training of the Workforce- Utilizing a trainer
• Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards
• Participate in all new product launches, regulatory, third party and customer audits and inspections, and corrective action response
• Maintain a fair and professional work environment that focuses on the business objectives, but also balances quality of work-life factors for employees
• Attend and participate in all appropriate meetings
• Perform other duties as directed

Essential Duties & Responsibilities

 

• Oversight and testing of product formulations
• Inspection, testing and approval of all incoming raw materials and finished goods
• Follow all established specifications and processes
• Alert the manager to correct and deviations
• Periodically weigh bag samples to ensure quality product
• Record data accurately and completed in Quality Control Log
• Evaluate data
• Participate in out-of- specification and failure investigatio