Senior F&B Manager (AT&T Discovery District)

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Senior Food and Beverage Manager will be responsible for managing the daily operations and execution of strategy within the F&B department. This person will manage employee performance, registers, inventory controls, optimizing profits and providing exceptional guest experiences in a high-volume destination to maximize profitability, control sales, margins, and inventory turns. This position reports to the General Manager.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Understand and execute Legends Best Practices standards. Assure compliance with company service standards, inventory, and cash control procedures
• Coach and communicate with the F&B team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products
• Supervise and coordinate activities of the food and beverage staff to ensure that all guests receive prompt and courteous service
• Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary, respond to complaints in an expeditious manner
• Maintain an accurate and up-to-date plan of restaurant staffing needs - Prepare schedules and ensure that the restaurant is staffed for all shifts
• Responsible for ensuring consistent high quality food preparation and service
• Inventory Management to include daily, weekly and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest of employee is injured
• Responsible for Food Handler’s certificate procurement and updates for all F&B staff
• Buying - Re-ordering replenishment stock as needed, discontinuing products based on lack of performance
• Buying – creating Purchase orders and following appropriate approval procedures
• Ensure all cash handling procedures are documented and enforced
• Ensure all opening and closing procedures are followed. Manage end-of-night closing procedures, making sure that all areas are clean, tidy, and secure, ready for the next event.
• Counsel team members on performance issues and take appropriate corrective action in partnership with management and Human Resources.
• Maintain a calm demeanor and manage issues professionally and according to company standards, setting a positive example.
• Attend weekly operations meetings
• Complete other duties assigned by Management.

SUPERVISORY RESPONSIBILITES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, as