HR Generalist I/ II

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

HR Generalist I/ II

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

HR Services-Caregiver Office

                      

Job Code

T99150

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.      

 

As an HR Generalist I, you will support Clinical Access Contact Center within Clinical and Operational Improvement. You will serve as the Program Manager for one or more HR-specific programs, providing counsel and direction to management of HR functions. In this role, you will also assist in the areas of caregiver relations, compensation, performance management and development, team effectiveness and caregiver engagement. While you may not interact with patients directly, your efforts will leave a positive, lasting impression – from the moment they enter the facility to the time they return home. 

 

A caregiver in this position works days, 8:00AM—5:00PM.  

 

A caregiver who excels in this role will:  

• Act as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.   

• Counsel client groups and facilitate conflict resolutions. 

• Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers. 

• Conduct investigations and make recommendations to business leaders.  

• Facilitate the Right of Review process. 

• Build and maintain relationships with the various human resources center of excellence (COE) partners and ensure communication of programs and their implementation to all employees. 

• Navigate and pull reports from various systems such as Kronos, HRIS (Workday), My Learning, etc. 

• Analyze HR and business metrics and provide recommendations to the HR Director and leadership.  

• Support regulatory practices to promote fair and equitable treatment of caregivers.  

• Maintain regulatory knowledge and expertise.   

• Partner with the legal department as needed/required. 

• Determine development needs of specific segments of the organization and provide developmental training. 

• Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership. 

• Support the process for all regulatory/accreditation surveys such as Joint Commission, CMS and ODH. 

• Monitor com