Sr. Manager, Retail and Visual Merchandising

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

At the heart of meaningful moments and celebrations worldwide, our luxury brands—Waterford, Royal Copenhagen, Georg Jensen, Wedgwood, Royal Albert, Royal Doulton, and others—represent timeless craftsmanship, elegant design, and a dedication to enhancing life’s most treasured experiences. From exquisite tableware and décor to iconic lifestyle pieces, these brands embody a legacy of quality and innovation. 

 
These renowned names are part of VITA, a division of Fiskars Group, a company with over 375 years of history. For centuries, we’ve crafted products that inspire creativity, beauty, and functionality in daily life. Today, we blend heritage with modernity to create designs that enrich homes and lives around the world. With a legacy rooted in excellence, Fiskars Group ensures these iconic brands continue to thrive and resonate with consumers everywhere. 

OUR ROLE: SR. MANAGER, RETAIL STORE DESIGN AND VISUAL MERCHANDISING 

We’re looking for a design and brand-obsessed, globally minded Senior Manager of Retail store design and Visual Merchandising to lead the in-store experience for Waterford across owned retail and third-party environments. You’ll translate brand identity into immersive physical spaces—ensuring our heritage of elegance, craftsmanship, and design excellence comes through at every touchpoint. 

This role blends store design and visual merchandising with commercial execution. From retail concept development to global VM strategy, you’ll lead how Waterford shows up in stores around the world, shaping store layouts, visual storytelling, and product presentation to inspire shoppers and elevate the brand. If you’re energized by cross-functional work, creative leadership, and high-impact consumer experiences—this is your opportunity to shape the future of retail for one of the world’s most iconic luxury brands. 

This is a full-time, hybrid position based in NYC, USA and reports to the Creative Director. 

WHAT YOU’LL DO 

• Lead store design visual merchandising across global markets for Waterford 

• Translate brand vision into immersive physical experiences, from flagship concepts to seasonal displays 

• Own layout planning, fixture development, and in-store storytelling across formats and regions 

• Develop and implement global VM guidelines, seasonal directives, and presentation standards 

• Oversee window design, signage, and product displays—ensuring premium, cohesive execution 

• Use SketchUp, Rhino, or similar tools to deliver compelling visual concepts and technical plans 

• Guide new store openings and refits for store design and visual merchandising 

• Collaborate across merchandising, marketing, and creative teams to align in-store execution with brand and commercial strategies 

• Support regional teams with localization while maintaining brand consistency 

• Provide tools, training, and leadership to drive excellence in visual execution 

• Monitor visual performance and adapt stra