Project Manager - Consumer & Retail
HexawareAbout the role
Technical Program Manager Job Description: Mandatory Skills – Large and Complex Program Management experience., AWS. • 8 to 10 years of experience, including 4+ years in managing complex technology programs with platform and engineering teams. • Extensive experience in the financial and banking industry. • Proven track record in managing the delivery of SDKs, CX frameworks, and SaaS products. • Proficient in managing programs on public cloud platforms such as AWS and GCP. • Familiarity with machine learning and Generative AI is a plus. • Lead and manage cross-functional technical programs consisting of inter-related projects, establishing program structure and alignment to achieve business and engineering goals. • Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable tasks, ensuring timely delivery. • Coordinate launch planning across various teams to synchronize program milestones into a unified timeline that meets both business objectives and customer requirements. • Assess risks, develop mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential trade-offs, balancing business needs with technical considerations. • Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.
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