Business Operations Analyst

Are you ready for a multi-faceted role that offers diverse opportunities for learning and professional growth? As a Business Operations Analyst, you will be instrumental in driving operational efficiency, fostering collaboration, and ensuring the seamless execution of day-to-day business operations activities. You will use your sharp eye for detail and exceptional communication skills to tackle administrative tasks efficiently and work across departments to streamline processes. If you are motivated, eager to learn, and able to thrive in a fast-paced environment, we invite you to bring your talents to our Business Operations team and be a key contributor to our ongoing success. 

The ideal candidate will be motivated and meticulous with a high attention to detail. This exciting position is a brand new; you will have the opportunity to be on the ground floor and help build the role. As the right hand to the VP of Operations, you will be a trailblazer with lots of room for growth. 

What You'll Do

• Maintain monthly reconciliation calendar and execute recurring tasks in conjunction with other departments to ensure integrity of agreement quantities. 
• Triage, prioritize, and resolve Business Operations service board requests.
• Act as a liaison between departments, swiftly resolving and documenting requests.
• Support Finance team with client invoicing to ensure alignment with agreements.
• Monitor deliverables and ensure timely completion of tasks and projects. 
• Maintain, organize, and track current client contracts efficiently.
• Maintain and update procedures to ensure workflows accurately reflect current processes.
• Identify opportunities for process improvement and actively contribute ideas and suggestions.
• Collaborate closely with Sales Representatives to ensure smooth conversion of sales opportunities.

What You'll Bring

• A passion for organizing and impeccable attention to detail.
• Strong critical thinking the ability to recognize patterns and anomalies.
• Excellent written and communication skills.
• Outstanding interpersonal skills and the aptitude for building strong relationships across departments.
• Proactive problem-solving abilities.
• Strong time management skills, and the ability to prioritize tasks effectively.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook
• Demonstrated ability to learn new platforms and tools.
• While a degree preferred it is not required.

What You'll Get

• To be a part of one of the fastest-growing companies in America, and a talented team to back you up.
• An awesome culture, backed up by winning several Best Places to Work awards.
• Remote work opportunities
• Medical, Dental, Vision Insurance
• Four Weeks of Paid Time Off (vacation & sick leave)
• Four weeks of Paid Maternity and Paternity leave
• Two days of Paid Volunteer Time
• 401(k) with 4% Company Match
• Company Bonus Structure
• Tuition Reimbursement
• Employer-sponsored Disability & Life Insurance
• Professional Development

This a remote position with minimal travel.

 

C3's Core Values:

• Team Human: Respecting all humans is a critical part of who we are at C3. We practice integrity in all interactions, we empathize with others, we create a supportive work environment, and we support the communities in which we live and operate.
• Security First: At the cornerstone of our business, we prioritize security above convenience, cost or efficiency. A “security-first” approach means we practice what we preach and we lead by example for our clients.
• Be an Advocate: We are passionate in our advocacy for our customer’s success and a path to the best solution for their business. We embrace feedback, put ourselves in your shoes and advocate for your interests as our own.
• Embrace Change: It's a practical necessity in an industry that never stands still. As a new entity born from the merger of two top-ranked CMMC-focused IT services companies, we're keenly aware that our success hinges on our ability to adapt - whether that means integrating new platforms, refining processes, or keeping pace with changing guidelines.
• Resilience: Our ability to withstand adversity and accomplish objectives while maintaining professionalism and discipline is critical to successful crisis management and risk avoidance.