Manager, Premium Sales - Duke University

Founded in 2011 on the people principles of Character, Capacity and Commitment, LEARFIELD Amplify represents nearly 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, LEARFIELD Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.

LEARFIELD Amplify is a local, dedicated entity representing the University. In complete collaboration with the University, this team is committed through first class professionalism to building top notch customer sales and service relationships extending the affinity of the University’s brand to fans, donors, alumni, businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. As the exclusive outbound arm for the University, the ticket sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with the outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community. 

LEARFIELD Amplify is actively seeking a Manager, Premium Sales to work for the Duke University Athletics sales team. The Manager, Premium Sales is responsible for developing and implementing a proactive premium sales and retention approach to achieve goals set by management. The Manager, Premium Sales will manage the sales and service activities related to premium season tickets, premium partial plans, and premium group tickets.

 

Responsibilities:

• Support the planning of new sales and retention strategies for all premium seating areas
• Call current and past customers and cold-call new leads to generate sales
• Collaborate with Development, Marketing, MMR and others in administration to identify prospects and retention priorities
• Develop and maintain a personal client base of premium ticket buyer prospects and customers
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell premium season tickets, partial plans, and group ticket plans
• Work closely with Director of Ticket Sales and Service and to identify leads and digital marketing campaigns
• Utilize national best practices to streamline sales processes and maximize results
• Miscellaneous duties as assigned by Director of Ticket Sales and Service

 

Qualifications:

• Bachelor’s Degree in Sports Administration or business field
• Minimum of three (3) years’ experience working in premium sales with collegiate and/or professional sports team
• Highest level of personal and professional integrity and ethics
• Demonstrate a proven track record in sales and building quality relationships
• Experience in college athletics development preferred
• Experience with Paciolan and Salesforce preferred
• Effectively express ideas verbally and in writing
• Be able to generate original and imaginative solutions to business opportunities
• Achieve and exceed weekly, monthly and annual sales goals established by management
• Maintain a flexible work schedule, including all home football games
• History of success in ticket sales preferably with a major Division 1 university or professional sports

 

 

LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.

Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make LEARFIELD an exciting place to work.