Union Square Greenmarket General Manager

Description

Organization Information 

GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: 

• Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food. 
• We blanket the five boroughs with resources like food scrap and clothing collections to make waste reduction, recycling, and composting easy for all. 
• We build and support community and school gardens through volunteer days, technical assistance, training, grants and more. 
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment. 

UNION SQUARE GREENMARKET GENERAL MANAGER (Full-time)

Position Summary

The world-famous Union Square Greenmarket began with just a few farmers in 1976 and has grown exponentially. During its peak season, the market hosts more than 150 Producers weekly and is frequented by hundreds of thousands of loyal market shoppers. It is open year-round every Monday, Wednesday, Friday, and Saturday.

The Union Square Greenmarket General Manager is responsible for the operation, planning, and promotion of this vital and vibrant market. The ideal candidate will have strong management and operations skills and an unsurpassed work ethic, and will thrive in a challenging and fast-paced environment. Reporting to the Director of Food Access & Agriculture (FAA), this position requires a proven team leader who can work collaboratively with fellow staff to execute all aspects of the Greenmarket mission and strive to continuously implement market improvements to ensure a successful marketplace.

Requirements

Union Square Greenmarket General Manager Responsibilities (Include but are not limited to):

Operations and Administration 

• Oversee and manage all aspects of day-to-day market operations, including but not limited to market staffing, producer reservations, market security, and on-site special events.
• Manage Union Square Greenmarket Producer relations, including developing and maintaining relationships with Producers, serving as the main market point person, and sending out operations-related communications.
• Work with the FAA Director, Greenmarket Operations Manager, and Senior Staff to manage and administer market reservations for Producers in the Greenmarket Program. 
• Plan and execute daily market layouts and work closely with Producers to support their continued success in the market.
• Enforce Greenmarket rules and work closely with the Greenmarket Inspections & Compliance team, Greenmarket Operations Manager, and Senior Staff to ensure that the Union Square Greenmarket is in compliance with federal, state, and city health and food safety regulations.
• Work with the Union Square Operations Manager to ensure all operational equipment, including tents and appliances, are in good working order and provide recommendations for repairs, upgrades, or replacement of market equipment.  
• Manage the Union Square Greenmarket vehicle(s) with assistance from the GrowNYC Fleet Administrator.

Staff Management and Supervision 

• Oversee staff management, including hiring, training, workflow, individual work plans, annual performance appraisals, professional development, conducting individual and team staff meetings, and reviewing staff time sheets as needed to ensure efficient time management and work conjunctively with HR to issue Corrective Action Notices (C.A.Ns) and Performance Improvement Plans (PIPs), as needed.
• Supervise and train on-site contractual market security guards and manage the relationship with our security company.
• Work with the Union Square Greenmarket Operations Manager and Greenmarket Staffing & Administrative Manager to develop and execute the Union Square Greenmarket staffing and scheduling plan. 

Stakeholder and Community Engagement 

• Maintain relationships and communicate regularly with city agencies, partner organizations, and local stakeholders. 
• Represent the Union Square Greenmarket to various organizations, community partners, and the media as needed.   
• Attend community and partner meetings as needed.
  

Qualifications

• Minimum of five (5) years of work experience in operations and/or program management, preferably in a public-facing setting, e.g. retail, agricultural, restaurant, or culinary.
• Minimum of five (5) years of experience managing staff