Facilities Maintenance Technician (union)

What you will do:

Customer Service

• Responds to customer needs, inquiries and requirements in a professional, prompt, respectful and courteous manner at all times

Performance Requirements

• Diligently responds to work orders, work assignments and other work requests in a timely manner consistent with the response and rectification times outlined in the Facility Maintenance Services Agreement (“FMSA”), or as otherwise directed by Management

Teamwork

• Works together with other maintenance staff, management, Facility staff and contractors, as and when required, in a cooperative, efficient and respectful manner to complete assigned work Safely. Performs all duties in a safe, diligent and careful manner, and in strict compliance with Company and Site-Specific occupational health and safety policies, rules and requirements Housekeeping and Clean-Up
• Ensures that all work areas are kept clean and tidy at all time in a manner consistent with good housekeeping practices

General Maintenance

• Performs a variety of maintenance, repairs and services in a specialized building system environment with a high emphasis on HVAC, Mechanical Systems, building maintenance, carpentry, painting, and plumbing. Working knowledge of Electrical / Electronic BAS, and other similar types of related equipment and systems within the scope of work defined by the Facility Maintenance Services Agreement (“FMSA”), as and when required, directed or assigned, consistent with his or her skills, abilities and training.

Classification Specific Qualifications, Duties and Responsibilities

• Performs preventative and corrective maintenance on facility equipment and systems
• Performs work in accordance to established processes and response and rectification guidelines
• Complies with all internal and external requirements including but not limited to environmental, health and safety, and fire protection
• Performs regular facility equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity are maintained.
• Communicates and records observations about facility equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
• Monitors facility by conducting facility walkthroughs, equipment and system monitoring and inspection
• Maintains, troubleshoots, and repairs equipment and building systems
• Responds promptly and courteously to routine and on-demand service requests and performs preventative and corrective maintenance in a timely manner on facility equipment and systems
• Records resolution data within service maintenance management database.

• Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. - Initiates documents to obtain formal approval of work required.
• Works with subcontractors on equipment repair, preventative maintenance, and calibration.
• Recommends spare parts and supply purchases for facility equipment
• Accurately maintains/completes all equipment logbooks and maintenance records as required - Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded, and escalated, and that related documentations are maintained.
• Participates in and assists with facility-related project work.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Assists in enhancing customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned

What we look for:

Required:

• Must be able and willing to work flexible shifts, be available for on-call/standby and emergency call- outs when assigned
• Regularly scheduled evening and weekend work and 12 hours shift work may be required.
• Must be willing and able to wear personal protective equipment (PPE)
• Must have the ability to use hand tools, lift/carry 50 lbs., and to work on ladders/step stools.
• Requires working extended periods on his/her feet in a fast-paced environment Knowledge and Skills
• More than 3 years of facility maintenance experience in hospital, university, food, manufacturing environment, or any other commercial or industrial