Director of Innovative Engagement, VUMC Development - HYBRID

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Development

Job Summary:

The Director, Innovative Engagement is a new position to oversee donor retention and growth efforts for the VUMC Annual Giving team and donor giving societies. This role is tasked with proactively identifying first-time donors and creating a meaningful donor experience with VUMC that compels retention and increased giving over time. Through digital and in-person prospecting, cultivating, soliciting and renewing a portfolio of first-time donors (200 - 250 individuals), this position will help to improve overall retention rates and gradually build a prospect pipeline for the VUMC Development Team. This position will also help to grow VUMC’s donor giving societies through intentional retention and upgrade strategies. This position will be focused on a proportional level of program strategy vs. operational delivery and reports to the Executive Director of Annual Giving.

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Vanderbilt University Medical Center Development

Reports To: Executive Director of Annual Giving

Purpose:

Through the exceptional capabilities and caring spirit of its people, Vanderbilt University Medical Center leads in the delivery of exemplary health care, improving the lives of individuals and communities regionally, nationally and internationally. We combine transformative educational programs, compelling scientific discoveries, and distinctive personalized care to achieve this goal.

To consistently achieve excellence in medical science and health care, Vanderbilt University Medical Center Development builds relationships and encourages philanthropic contributions to directly impact today’s work and to secure a strong future of service. Enthusiastic and timely support from our philanthropic partners enables the Medical Center as a nonprofit academic medical institution to excel in conducting groundbreaking research, training future leaders and providing compassionate care to patients.

Summary:

The Director, Innovative Engagement is a new position to oversee donor retention and growth efforts for the VUMC Annual Giving team and donor giving societies. This role is tasked with proactively identifying first-time donors and creating a meaningful donor experience with VUMC that compels retention and increased giving over time. Through digital and in-person prospecting, cultivating, soliciting and renewing a portfolio of first-time donors (200 - 250 individuals), this position will help to improve overall retention rates and gradually build a prospect pipeline for the VUMC Development Team. This position will also help to grow VUMC’s donor giving societies through intentional retention and upgrade strategies. This position will be focused on a proportional level of program strategy vs. operational delivery and reports to the Executive Director of Annual Giving.

Duties and Responsibilities:

• Serve as a primary point of contact for unassigned Canby Robinson Society members and prospects
• Partner with the Direct Response team to develop effective solicitation strategies for members of VUMC’s donor giving societies
• Develop, implement, and assess a comprehensive strategic plan focused on donor retention in a way which contributes to growing a culture of philanthropy
• Manage a portfolio of 200 – 250 VUMC first-time donors
• Identify, cultivate, solicit and steward a portfolio of donors through digital and in-person interactions
• Partner with the Direct Response team to develop effective solicitation strategies focused on renewal
• Implement strategies to encourage upgraded giving for members of the VUMC giving societies
• Track fundraising results and trends to ensure efficiency, successful approaches, and continuous improvement
• Ensure timely entry