Sr Director, Strategic Initiatives and Operations

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

The Senior Director, Strategic Initiatives and Operations role is a dynamic, fast paced position, serving as the single executive accountable for partner project and strategic initiative implementation and operational management. This role provides the opportunity to closely collaborate with our partners and lead our teams to meet the evolving needs they have.

Who You’ll Be Working With:
The Senior Director, Strategic Initiatives and Operations embodies the Evolent value “Start by Listening,” forging deep relationships and serving as a trusted C-suite advisor to Evolent’s partners.  This role also works in a highly cross-functional capacity, including with key leaders and team members in our Operations teams. We are looking for a candidate with a strong entrepreneurial spirit to oversee a key strategic partnership for a Medicaid partner. This role will report to one of Evolent’s Vice Presidents, Operations.

The Day-to-Day

• Collaborate with other Market, Operations, and partner leaders on the development and execution of key strategic projects and initiatives.
• Projects and initiatives may be developed internally or in collaboration with our partners.
• Lead and manage the full portfolio of strategic projects and initiatives for a key partner.
• Coordinate with internal and external colleagues and stakeholders to identify and resolve operations issues related to strategic initiatives and projects and remain focused on the issues identified until they are satisfactorily resolved.
• Build and maintain relationships with influence at all levels to build credibility and crucial support for the business’ process, methodologies and technologies that support projects and initiatives.
• Proactively assessing, validating, and prioritizing partner needs on an ongoing basis, channeling input from partners into Evolent’s product roadmap and strategy.
• Evaluate data to identify trends and conduct root cause analysis; develop improvement plans, organize cross-functional teams and develop high-quality output for internal and external constituents to address identified issues.
• Work with Market leadership team to develop and execute strategic plans.
• Advocating for partner culture, serving as an ambassador within Evolent and acting as the subject-matter-expert on partner priorities and getting things done within the partner organization.
• Comply with federal and state regulations and company policies, procedures and processes. 

Qualifications (Required & Preferred):

• 10+ years in project management and or relationship management roles (consulting, account management, etc.)
• Bachelor’s degree OR equivalent work experience.
• Demonstrated ability to effectively communicate and present at all levels of the organization, including at the C-level.  Influence through effective stories to emphasize the value proposition of the partnership.
• A tenacious partnership ethos with a relentless focus on follow through and maintaining trust.
• The intellectual curiosity to get to the bottom of partner issues and opportunities and the willingness to roll up sleeves and work toward solutions.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: