Assistant Manager - Capital Markets, Corporate Actions & Dividend and Coupon Income Processing

 

 

 

ID de la solicitud: 231343

Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá. 

Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño.
 

Purpose

Contribute to the overall success of the Asset Servicing ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Accountabilities

 

• Drives and enhance a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Ensure operational efficiency of the Income Processing is maintained at a high level in accordance with approved policy and procedures by; organizing, prioritizing, and supervising workflows, and deploying staff accordingly, monitoring work in progress, providing direction / follow up as required; checking/authorizing various components of income transactions as assigned; monitoring outstanding payments due from depositories/issuers/financial institutions.
• Assisting in the implementation of new processes/ systems as required; identifying challenges and pursuing opportunities to improve processing efficiency; solving problems of an unusual nature including identifying the root cause of the problem and what is required to prevent a recurrence.
• Ensure a high level of customer service is provided to all business lines by ensuring that all transactions are completed in an accurate and timely manner; responding promptly, accurately and professionally to inquiries from internal/external customers; providing technical expertise and specialized assistance relative to Income Processing. 
• Effectively assist to develop the team by ensuring a high degree of productivity and providing ongoing monthly coaching feedback and ensuring appropriate training/cross training is provided as required and/or available; assist with the preparation of performance appraisals.
• Assist with managing related risk and minimize losses by reviewing and sign off the team’s work; ensuring effective procedural and management controls in place are followed.  Ensure the team is following escalation procedures for any potential losses; challenging/reviewing existing procedures to ensure adequate controls are implemented.
• Provide ongoing assistance to the department manager by reviewing and ensuring the control accounts are updated and or cleared daily to avoid outstanding items from getting aged.  Train and cross-train other team members when required and providing support with each other’s functions with volumes and projects and perform any ad hoc functions/sundry duties.  
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Builds a high-performance environment and assist with implementing a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviours, communicating vison/values/business strategy.

Reporting Relationships

 

Primary Manager: Manager, GWO - Middle Office - Asset Servicing
Direct Reports: N/A
Shared Reports: N/A   
         

Dimensions

 

• Sound knowledge of the Bank’s Securities & Operations group and securities industry practices and regulations and a detailed knowledge of practices and policies associated with CAD, USD, and foreign Income Processing.  
• Expert understanding of ADP’s income processing application (DIVSY) and a sound knowledge of related BFS applications (e.g., IMPACT) as well as the various systems and processes used by Securities Depositories (CDS, DTCC and sub-custodians Clearstream, Citi, BNP and HSBC)
• Good organizational skills including the ability to effectively prioritize/delegate and deal with a variety of tasks and situations on an ongoing basis