DOE/DVR - SECRETARY SPECIALIST - 48004466 - TAMPA

Requisition No: 846577 

Agency: Department of Education

Working Title: DOE/DVR - SECRETARY SPECIALIST - 48004466 - TAMPA

 Pay Plan: Career Service

Position Number: 48004466 

Salary:  $2,813.33 per month 

Posting Closing Date: 02/23/2025 

Total Compensation Estimator Tool

DIVISION OF VOCATIONAL REHABILITATION
LOCATION: 9215 N. Florida Avenue

Tampa, Florida 33612
POSITION: SECRETARY SPECIALIST
Position Number: 48004466

Salary: $2,813.33 per month
 

This Advertisement may be used to fill current and future vacancies for up to 6 months.

 

This position works in Tampa Unit 15C as a Secretary Specialist. 

 

Preference may be given to qualified applicants:

• With fluent English/Spanish bilingual skills
• Experience providing direct customer service
• Experience processing invoices and/or medical insurance claims
• Experience working directly with persons with disabilities

• Applications should contain complete information including beginning and ending dates for each employer, address, supervisor’s name and contact information. Provide an explanation of gaps between employers greater than 3 months on the application.

 

Minimum Requirements:

Two years of secretarial or clerical work experience; or Possession of a Certified Professional Secretary Certificate. College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.  Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience. 

Job Description:

This position performs receptionist duties for the Division of Vocational Rehabilitation.  Provides a professional response to inquiries from visitors, customers, vendors and the general public. Screens incoming telephone calls and walk-ins, secures information and directs them to the appropriate source.  Keeps log of visitors and maintains order in the reception area.

Processes outgoing and incoming mail and courier services. Date stamps incoming mail.

Receives, tracks, and submits monthly reports as assigned.

Prepares correspondence as assigned.

Provides filing support to meet deadlines and priorities.

Works directly with customers by obtaining and verifying referral information.

Inputs and updates referral information in the database and prepares new customer files.

Schedules customers for orientation.

Completes the Authorization process.

Verifies customers’ employment status.

Documents contact with customers and/or vendors. Contacts vendors regarding appointment dates, records, billing and fee codes. Follows-up on requests for information from vendors.

Participates on teams or committees as assigned.

Performs related duties as needed.

Attendance is an essential function of this position.

Employee must be productive under tight timeframes, balance multiple and compet