National Accounts Mgr

PRIMARY OBJECTIVE:

Reporting directly to the Market Director of the respective market, the National Account Manager, is responsible for managing strategic client  accounts at a National level, maximizing all profitable opportunities for sales within the accounts while demonstrating  value of  the Winpak Brand.

DUTIES AND RESPONSIBILITES 

• Managing large accounts for the company and building relationships with key personnel.
• Networking within National Accounts in order to secure all business opportunities.
• Ensuring (and communicating with) internal company functions resulting in the highest level of customer service to National Accounts.
• Monitoring incoming orders and ensuring these are fulfilled on time, effectively.
• Accurately managing all commercial information including customer forecasts, subsequent annual Sales Target/Plans and new business potential
• Planning and executing strategic growth strategies at National Accounts
• Maintaining and growing relationships with all influential levels of the strategic customer organizations and the appropriate contacts at Winpak to ensure we are aligned to customer success.
• Hold regular meetings with internal stakeholders about National accounts.
• Investigating and resolving queries and issues raised by National accounts.
• Taking a proactive approach to Account Management.
• Arrange meetings with all relevant decision makers within the customer’s business not limited to holding business reviews to assess opportunities for revenue
• Perform duties and responsibilities in a manner compliant with ISO 9001 and SQF standards.

 PROFESSIONAL RELATIONSHIPS

Inside – R&D, Technical, Customer Service, Market Directors, Directors of Business Development, Product Managers, Operations and Quality team members 

Outside – Customer and all employees with some interaction with Winpak Suppliers

Committees – Trade Associations

 MAIN CHALLENGE OF THIS POSITION

Penetration into the active and potential National Accounts given the complexity of the Account’s organizational chart, often across multiple buildings.

WORKING CONDITIONS

 The Position requires a work-from-home responsibility while travel to Winpak business visits will be required on an as needed basis. Travel 50%+ is a requirement

QUALIFICATIONS:

Education

• Bachelor's degree in business , marketing, or related field experience an asset.

Experience

• Minimum 2 years of National Account selling experience.
• 5 plus years experience in packaging (technical or commercial) focused on strategic sales growth.

Abilities

• Excellent interpersonal skills and a proven track record of growing business within large Accounts.
• Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers.
• Proven track record of working to KPIs and achieving targets.
• Strong Microsoft Office skillsets a must
• Enthusiastic team player and self-starter.
• Ability to prioritize time and focus on key and critical business activities.
• A valid drivers license.
• Must be able to travel within Canada, the US and Mexico.

Other combinations of education, experience, knowledge, and skills will be considered.

 

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