Principal Consultant, Firewall Engineer!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.  

Inviting applications for the role of Principal Consultant, Firewall Engineer!  

Responsibilities  

• Meet all contractual metrics such as SLAs, Project work, Reporting etc.   

• Provide End user and Infrastructure Management Proficiency leadership and Manage Daily work, issues and resolutions, Act as a point of escalation and resolution.  

• Configuring firewalls to maximize network efficiency and security.  

• Maximizing network performance through ongoing monitoring and troubleshooting  

• Provide critical thinking to sophisticated problems in a 24/7, critical network environment.  

• Process, monitor and prioritize trouble tickets.  

• Automate the tasks, which should be automated.  

• Provide support and administration of customer firewalls and security appliances.  

• Arranging scheduled upgrades  

• Inves