Shipping & Receiving Clerk

Shipping & Receiving Clerk - Norcross, GA.  

 
Come make the world and accelerate your success.  
 
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. 

The Job:   

As a Shipping & Receiving Clerk, you’ll be part of our Product Service Division working as an on-site employee. You’ll get to: 

• Utilize your knowledge of SB&D shipping procedures to verify and maintain records of incoming and outgoing shipments at the Service Center. 

• Prepare items for shipment, ensuring accuracy and compliance with company standards. 

• Identify and confirm shipment details against invoices, orders, and other records. 

• Unpack and inspect incoming shipments, reject damaged items, and record any shortages. 

• Communicate with shippers and customers to resolve issues related to damages and shortages. 

• Provide excellent customer service, including answering phones and assisting customers both at the counter and via phone. 

• Conduct customer sales and service transactions efficiently and professionally. 

• Strive to achieve Environmental Health and Safety (EHS) goals set for the center by the division. 

• Maintain a clean and orderly work area and equipment, adhering to prescribed safety regulations. 

• Interpret packing slips and accurately enter information into the computer system to acknowledge receipt of goods in the purchase order and processing database. 

• Assist at the front counter during CSR breaks and peak hours as needed. 

The Person:   

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have:  

• The ability to work Monday through Friday full-time with additional hours as needed to meet customer demands 

• Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment 

• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems 

• Strong problem-solving skills and the ability to think on your feet 

• Excellent communication and interpersonal skills 

• Operate with a high degree of integrity and accountability 

• Strong attention to detail 

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: