Senior Sourcing Engineer, Spares and Warranty
MicrosoftAbout the role
Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth. CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, security, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.
The Spares Supply Chain organization within CSCP manages sourcing and supply of IT hardware for the data centers. We are looking for a Senior Sourcing Manager to join our team and help build sustainable advantages through the supply chain. Well-defined and executed sourcing and supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide.
As a Senior Sourcing Engineer, you’ll play a key role in developing strategic sourcing strategies and managing multiple deliverables with cross-functional teams to support business growth and operational excellence. This position offers the opportunity to accelerate your career growth and enhance your strategic sourcing skills while making a meaningful impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
#CSCP #CSCPJobs
Responsibilities
I. Supplier relationship management
Lead contract and terms negotiations with suppliers, ensuring alignment with Microsoft’s cross-functional requirements and business objectives.
Establish strong relationships with Storage suppliers (e.g. SSD, DRAM); serving as the senior escalation point for supplier leadership, ensuring timely resolution of critical issues to support business growth and operational excellence
Manage component pricing, lead time, and multi-source allocation across suppliers to drive spares supply chain optimization and resiliency
Align suppliers on SLAs, KPIs, and OLAs, and conduct regular MBR/QBR sessions to drive performance improvement
Define RFQ / RFP activities and conduct negotiations with suppliers
II. Cost optimization
Develop and execute sourcing strategies for NPI, EOL, and multi-source initiatives to ensure cost advantage and continuity of supply.
Manage storage commodity warranty term and RMA performance for Microsoft data centers, support required quality remediation with engineering and quality teams
Identify and drive cost reduction opportunities with sourcing tools (e.g. Cost modeling)
Demonstrate agility to resolve ad-hoc issues such as cost, tariffs, import / export compliance, and inventory consumption.
III. Process improvement
Define strategy and sourcing approach to support spare parts / RMA needs for racks at data centers
Implement process optimization initiatives to enhance sourcing workflows and decision-making.
Qualifications
Minimum qualification
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