Certified Medical Assistant

Description

Make a Difference Every Day in a Role That Combines Skill, Compassion, and Purpose.

At AWHS, we’re dedicated to providing high-quality, patient-centered care and our Certified Medical Assistants are at the heart of that mission. As a CMA, you’ll be part of a dynamic, collaborative team that supports both our physicians and patients through a wide range of clinical and administrative tasks. Whether you're taking vitals or helping patients feel comfortable before an exam, your work will matters every single day.

Skills & Qualifications

• Experience in OB/GYN or women’s health strongly preferred
• Strong clinical knowledge and patient communication skills
• Epic experience
• Excellent organizational skills and attention to detail
• Ability to multitask, prioritize, and stay calm under pressure
• Commitment to confidentiality, professionalism, and patient care
• A team player attitude with a proactive approach to problem-solving

Reports to:

• Back Office Team Lead
• Practice Administrator
• Physician

Essential Duties/Responsibilities:

As a Certified Medical Assistant, you’ll support both clinical and administrative tasks to keep our practice running smoothly. Your day-to-day will include:

• Patient Care & Clinical Support
• Greet and escort patients to exam rooms
• Take vitals, record medical histories, and prep patients for exams
• Assist with procedures like LEEP, colposcopies, IUD insertions, etc.
• Administer medications and perform injections as directed
• Collect lab specimens and prepare for testing
• Sterilize equipment and maintain clean exam rooms
• Support physicians during exams and procedures

Administrative Duties

• Schedule appointments and coordinate follow-ups
• Maintain accurate electronic medical records (Epic experience preferred)
• Help manage insurance forms, billing, and authorizations
• Communicate lab results and care instructions to patients
• Order and stock medical and office supplies

Requirements

Required Knowledge/Skills/Abilities: 

• Extensive clinical OB/GYN knowledge, coupled with ability to proactively implement knowledge.
• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of office policies and procedures to accurately answer questions from patients.
• Knowledge and correct usage of medical terminology.
• Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred.
• Ability to maintain confidentiality and professionalism.
• Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.
• Ability to work as part of a team and promote a positive work environment.
• Ability to listen and understand information and ideas and adjust actions accordingly.
• Ability to listen actively by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to maintain professional attire.
• Ability to complete continued education/training requirements.
• Ability to report to work on time and as scheduled.
• Ability to represent the organization in a positive and professional manner at all times.
• Ability to communicate the mission, ethics and goals of the organization.
• Ability to apply feedback, participate in performance improvement, and continuous quality improvement activities.
• Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public.
• Skilled in monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Skilled in organization, attention to detail, and task prioritization.
• Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people.
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Skilled in understanding patient needs to provide exceptional customer service.

Education and Experience:

• High school diploma (or GED) required.
• Must have current medical assistant certification or reg