At Towne Park, it’s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

For more information about our privacy policy, please click here.

Job Summary:
The Employee Relations Specialist will support the Employee Relations and Compliance Manager in managing employee relations issues and ensuring compliance with labor laws and company policies. This role focuses on fostering a positive workplace culture, addressing employee concerns, and providing guidance to managers and employees on employee relations matters.

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $75,000.00- $90,000.00.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. 
 

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Essential Functions

Key Responsibilities:

• Employee Relations:
  • Assists in managing and resolving employee relations issues in a fair and consistent manner.
  • Conducts investigations into employee complaints and grievances and recommend appropriate actions.
  • Provides guidance and support to managers on employee relations issues and best practices.
  • Fosters a positive and inclusive workplace culture that promotes employee engagement and satisfaction.
• Compliance:
  • Ensures compliance with all relevant labor laws, regulations, and company policies.
  • Assists in conducting regular audits and assessments to identify and address compliance issues.
  • Stay up to date with changes in employment laws and regulations and communicate these changes to the HR team and management.
• Policy Support:
  • Assists in the development and updating of HR policies and procedures to reflect the best current practices and legal requirements.
  • Communicates policy changes to employees and ensures understanding and adherence.
  • Provide training and support to managers and employees on policy-related matters.
• Training and Development:
  • Assists in developing and delivering training programs related to employee relations, compliance, and policy.
  • Provides coaching and mentoring to HR team members and managers on related topics.
  • Evaluates the effectiveness of training programs and make continuous improvements.
• Documentation and Reporting:
  • Maintains accurate and up-to-date records of employee relations issues and compliance activities.
  • Prepares reports and presentations on employee relations and compliance matters for senior management.
  • Ensures confidentiality and integrity of employee relations and compliance documentation.

Qualifications (What we a