VP, Compliance Program

Job Description:

Role Summary/Purpose:

The leader in this role is responsible for providing leadership and direction for critical elements of Synchrony’s Compliance Management Program as described in the essential responsibilities outlined below.  This leader is organized within the Compliance Program & Initiatives (CPI) team under the direction of its SVP, CPI leader and the company’s SVP and Chief Compliance Officer.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Represent Compliance as a voting member on the Policy Review Group; maintain/update Compliance policies and procedures in a timely manner and in accordance with regulatory expectations
• Partner with the Legal Department, the broader Compliance organization, and impacted business stakeholders to ensure timely assessment and implementation of regulatory changes resulting from new laws/rules/regulations, regulatory guidance, industry enforcement actions and consent order analysis
• Manage the relationship with a third party vendor responsible for horizon scanning
• Coordinate monthly Compliance Sub-Committee meetings including scheduling; agenda and content preparation, including dashboards; gathering updated KRI/risk appetite/Compliance issue data, and maintain the Sub-Committee Charter
• Collaborate across Compliance to develop and schedule annual monitoring activities on the Compliance master schedule and include thematic results of monitoring within Compliance Sub-Committee reporting
• Partner with Risk Learning & Development, HR, and Risk Testing to execute the Compliance Skills Assessment
• Coordinate across Compliance for related regulatory examinations, internal audits and other supervisory activities; prepare responses pertinent to the Compliance Program and create/update or collaborate with others to obtain necessary supporting artifacts responsive to exam and/or audit requests
• Maintain Compliance “process” records in eGRC system encompassing the above-stated activities and participate in the company’s Risk & Control Self-Assessment (RCSA) to ensure periodic risk assessments of those processes; oversee the “process universe” for Compliance to ensure it encompasses key components of the Compliance Program
• Partner with the RCSA team to ensure Compliance risk oversight subject matter experts (SMEs) are trained and participating in second line of defense credible challenge of processes with Compliance risk across the enterprise
• Coordinate bi-monthly All Compliance meetings, bi-weekly CCO coffee chats and support annual departmental goal-setting
• Maintain and update Compliance SharePoint pages/sites, organizational charts, and training/resource materials to support the Compliance organization
• Collaborate with Risk Technology to enhance and/or build necessary workflows to support the Compliance organization and partner with Compliance SMEs to understand and gather necessary business requirements, as needed  
• Manage a team of compliance resources dedicated to supporting and driving enhancements as it relates to processes described in the above responsibilities
• Other duties & functions, as needed

Qualifications/Requirements:

• Bachelor’s degree or in lieu of degree and 5+ years of consumer financial services and/or internal audit experience within a consumer financial institution; in lieu of a degree 9+ years of consumer  financial services and/or internal audit experience
• 5+ years of experience with compliance and/or risk management in consumer financial services
• 5+ years managing a team in compliance and/or risk management in consumer financial services

Desired Characteristics:

• Strategic thinker who can identify problems and/or efficiency opportunities within the Compliance Program & Initiatives team, recommend a course of action (soliciting stakeholder input as needed), and independently drive enhancements in an efficient and proactive manner
• Ability to manage multiple priorities and deadlines; establish deadlines