Head of Sales & Business Development

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact

We are looking for an experienced Head of Sales and Business Development to drive growth and scale our Resale-as-a-Service (RaaS) business lines as well as our early-stage Dropshipping business.  In addition to leading sales for these B2B businesses, you will have the opportunity to identify and cultivate additional growth initiatives for ThredUp . At its core, this role is about building a creative and high impact sales/business development function that leverages ThredUp’s core assets and strategic advantages to unlock new vectors of growth for the business.   Reporting to the Chief Strategy Officer, the ideal candidate is a strategic thinker with a proven track record in B2B sales, relationship-building and closing deals, and is a masterful communicator who is passionate about our mission to inspire consumers to think secondhand first.

In This Role You’ll Get To:

• Manage Critical Business Lines: RaaS and Dropshipping are two of our most important B2B business lines, with tremendous room for growth and impact on our overall business.

• Acquire New Clients: Lead efforts to attract and acquire new clients in our RaaS and Dropshipping businesses, ensuring a steady pipeline of business opportunities.

• Plan Strategically: Develop and implement comprehensive business development strategies that align with ThredUp's overall goals and objectives.

• Develop Partnerships: Identify, negotiate, and establish strategic partnerships and alliances that enhance the company’s market position and drive revenue growth.

• Generate Revenue: Drive revenue growth through the identification and pursuit of new business opportunities, including new markets, products, and services.

• Team Leadership: Build, mentor, and lead a team, fostering a culture of innovation, collaboration, and excellence.

• Stakeholder Engagement: Collaborate with internal and external stakeholders, including senior management, to align business development initiatives with the company’s strategic objectives.

• Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of business development activities and adjust strategies as needed.

• Reporting: Provide regular updates to the executive team on progress, challenges, and opportunities in business development and strategic partnerships.

What We’re Looking For:

• You love sales and closing deals!

• Bachelor’s degree in relevant field

• 7+ years of relevant work experience, including entrepreneurship, strategy consulting, private equity, or corporate development experience in a high-growth organization (bonus points for experience at an e-commerce marketplace). 

• Ability to weigh competing priorities, manage trade offs, and evaluate opportunistic new ideas, influencing at every level of the organization, driving to consensus while maintaining a clear focus on overarching business priorities.

• Strong understanding of market dynamics, competitive landscape, and industry trends.

• Exceptional negotiation, writing, communication, and presentation skills.