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CrossLab Service Account Manager – PA/DE/NJ

Agilent Technologies
Philadelphia, United StatesRemotefull_timeVerifiedPosted 5 Sept 2024

About the role

Job Description

This role will reside in the Services & Support Division (SSD) and be responsible for service sales and account management in the PA, DE, and NJ territories within the Northeast Region.  The role will be supporting both new and renewing service agreement customers engaging in the entire CrossLab Asset Performance Management portfolio.  From standard service contracts through lab-wide Asset Performance Management enhanced by the latest CrossLab digital solutions, this diversified sales rep will drive asymmetric top line growth in a top performing territory.

You will partner with the team of inside and outside sales reps supporting the territory, taking a leadership position on the team to drive strategy and to ensure proactive sales tactics are being utilized on all viable opportunities throughout the territory.  You will broaden your network by partnering with Service Delivery Team, CopC, Credit/Collections, and many other business partners to ensure our customers a world-class experience from sale to delivery throughout their many years of engagement with the CrossLab team.

  • Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list

  • Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions

  • Creates monitors and revises lead generation plans

  • Responsible for developing customers and maintaining their satisfaction. Maintains positive ongoing long-term relationships with key customers

  • Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries; actively creates business opportunities

  • Determines and develops approaches to sales assignments to achieve quota/ strategies

  • Leads projects requiring coordination with other functions, organizations

  • Solves a broad range of problems of varying scope and complexity

Qualifications

  • Bachelors or Masters Degree Required

  • 4+ years relevant experience in Sales and Account Management in the Life Sciences Industry

  • Requires in-depth knowledge and experience in job and ability to work independently

#LI-RK1

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030.

For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Option to Work Remote

Yes

Travel Required

50% of the Time

Schedule

Schedule:Full time

Shift

Day

Duration

No End Date

Job Function

Sales

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Company

Agilent Technologies

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