Project Support Officer

• The person should support team with Business reporting and statistics;
• Arranging meetings and producing meeting minutes;
• Set up and maintain project files;
• Collect actuals data and forecasts;
• Update plans;
• Administer or assist the quality review process;
• Administer or assist Project Board meetings;
• Assist with the compilation of reports;
• Contribute expertise in specialist tools and techniques;
• Maintain the following records: Quality Register, Configuration Item Records, any other registers/logs delegated by the Project Manager;
• Administer the configuration management procedure.
• Support in the technical process management, in incident and problem management;
• Support in policy, Data protection and Business requests from other teams or stakeholders;

Requirements

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school.
• Minimum 2 years of relevant professional experience, of which 1 year experience is in IT project support
• Experience of working within a project management office utilizing Prince 2 or an equivalent project management methodology is needed.
• Prince 2 foundation qualifications or an equivalent industry standard project management methodology.
• Good knowledge of project management standards and techniques
• Knowledge/Usage of project management tools.
• Good reporting methods.
• Strong understanding of project management and support issues including managing risks, issues, quality, and actions logs.
• Experience of using MS Project, MS Word, MS Excel and MS PowerPoint and the ability to utilize desktop applications.
• Experience of taking minutes and actions in meetings, at all levels.
• Experience of supporting multiple projects and project managers.
• Experience of maintaining a configuration management system acting as configuration librarian.
• Experience of creating templates for common project documentation.
• Experience in the full end-to-end IT project life cycle.
• Very good level of written and spoken English is required