Product Designer

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact 

ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp’s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp’s mission. In this role, you will support high impact, high visibility projects primarily focused on early customer acquisition and retention. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.

In this Role You’ll Get To:

• Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services

• Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web

• Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs

• Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade

• Collaborate with brand, content, and creative partners to ensure that ThredUp’’s brand permeates every aspect of the product experience

• Partner with engineering to implement meaningful, crafted user experiences

• Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp’s bar for quality and innovation 

• Ship highly crafted and joyful experiences that advance ThredUp’s mission of inspiring a new generation of consumers to think secondhand first

What We’re Looking For:

• 3-5 years of experience as a digital product designer shipping products on cross functional teams

• You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process

• You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma

• You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)

• Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations

• Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders

• Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work

• Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team 

• Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with othe