Director, UX Design

FL100, Inc. is a privately held, early-stage company pioneering the use of artificial intelligence-based agents to build an integrated, end-to-end platform for AI-driven product innovation. FL100 has created intelligent and reliable AI agent-powered workflows for emergent product innovation. Emergent product innovation leads to new products with breakthrough market adoption that generate new sources of value by solving for large unmet consumer needs and creating demand that did not exist previously.

We're leveraging multi-agent systems to accelerate growth, speed up product design innovation, and automate e-commerce operations. Currently, we offer an app on a major e-commerce platform that demonstrates our capabilities, with plans to expand across various other platforms and online marketplaces.

FL100 is backed by Flagship Pioneering, an innovation enterprise that conceives, creates, resources, and builds companies that invent breakthrough technologies to transform health care, agriculture, and sustainability. Flagship has created over 100 groundbreaking companies since 2000, including Moderna.

Position Summary: 

We are looking for a talented and passionate UX Designer to join our dynamic team. As a UX Designer at FL100, you will work closely with product managers, developers, and other stakeholders to design engaging and user-friendly interfaces for our platform and products. Your primary goal will be to understand our users' needs and ensure a smooth and enjoyable experience across all touchpoints.

The ideal candidate must be an independent, open-minded, goal-oriented, creative designer with sound common sense and business thinking, coupled with excellent communication skills and comfortable working in a fast-paced entrepreneurial environment. 

Key Responsibilities:

1. User Research:
• Conduct user research through interviews, surveys, usability testing, and analytics.
• Analyze user feedback and behavior to identify pain points and opportunities for improvement.
2. Wireframing and Prototyping:
• Create wireframes, storyboards, user flows, and prototypes to communicate design ideas.
• Iterate on designs based on feedback from users and team members.
3. Interaction Design:
• Create intuitive interaction models and comprehensive UI design specifications.
• Ensure designs deliver consistent, responsive experiences across diverse devices, platforms, and browsers.
4. Collaboration:
• Work closely with cross-functional teams including product managers, developers, and customer success specialists.
• Participate in brainstorming sessions and design reviews to shape product strategy and vision.
5. Usability Testing:
• Plan and conduct usability tests to gather qualitative and quantitative data.
• Analyze the test results and propose design solutions to address usability problems.
6. Documentation:
• Create and maintain design documentation to communicate design decisions and guidelines.
• Ensure all design documentation is up to date and accessible to the team.

Qualifications:

• Bachelor's or Master's degree in UX Design, Human-Computer Interaction, Interaction Design, or a related field.
• Proven experience (5+ years) as a UX Designer or similar role. SaaS experience preferred.
• Strong portfolio demonstrating user-centered design skills and problem-solving abilities.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, InVision, or similar.
• Excellent understanding of usability principles and best practices.
• Experience with responsive and adaptive design principles.
• Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus.
• Strong communication and teamwork skills.
• Ability to manage multiple projects and meet deadlines effectively. Results-driven, high-performer with highly collaborative style. Comfortable operating in a fast-paced, ambiguous environment.

Values and Behaviors

• Constant Learner: Seeks out emerging UX Design trends and harnesses them for practical impact.
• Customer-Obsessed: Designs solutions that deliver real value to users, keeping the customer’s needs at the forefront.
• Mission-Oriented: Committed to bringing breakthrough AI technologies to market.
• Entrepreneurial Spirit: Embraces ambiguity and drives innovative solutions independently.
• Works with Velocity & Urgency: Efficiently tackles challenges with a results-driven approach.