Director, Technical Training (Remote in Greater Boston or Vermont)

ABOUT POWER FACTORS

 

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.*
 

 

Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.
 

 

With deep domain expertise, AI-powered insights are delivered at a scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
 
 

Learn more at powerfactors.com.

 

MANDATE:

 

We are seeking a dynamic, highly skilled, and motivated individual for the role of Director, Training. The Director, Training will be responsible for leading the development and implementation of training programs that will empower our clients and employees with the knowledge and skills necessary to leverage our software solutions for renewable energy management. The successful candidate will play a pivotal role in ensuring that our training initiatives align with our company goals, enhance customer satisfaction, and drive the adoption of our cutting-edge technologies.  The individual should have practical knowledge and a deep desire to build an AI-enabled training program.

 

KEY RESPONSIBILITES:

 

·       Strategic Planning: Develop and execute a comprehensive training strategy that aligns with the company's objectives and supports the growth and scalability of our renewable energy solutions.

 

·       Program Development: Design, implement, and continuously improve training programs, including e-learning modules, instructor-led training, workshops, webinars, and certification courses, tailored to various client and employee needs.

·       AI Orientation:  Develop training with an AI-first mentality.

·       Team Leadership: Progressively build a team of training specialists, instructional designers, and support staff to ensure delivery of high-quality training experience.

·       Content Creation: Collaborate with subject matter experts to create engaging, informative, and up-to-date training materials that effectively address the complexities of renewable energy technologies and software solutions.

·       Performance Evaluation: Establish metrics and KPIs to evaluate the effectiveness of training programs and make data-driven decisions for continuous improvement.

·       Client Engagement: Build and maintain strong relationships with clients to understand their training needs, gather and interpret feedback, and ensure the successful adoption of our products.

·       Technology Integration: Leverage the latest technologies and platforms to deliver innovative and accessible training solutions that enhance learning outcomes. Be able to make business case recommendations on tools that may be required to deliver on overall training objectives.

·       Budget Management: Oversee the training department budget, ensuring efficient allocation of resources and adherence to financial targets.

·       Compliance: Ensure that all training programs comply with industry standards, regulations, and best practices in renewable energy.

·       Collaboration: Work closely with other departments, including product development, sales, professional services, customer success and customer support, to ensure cohesive and comprehensive training strategies.

QUALIFICATIONS:

·       Education: Bachelor's degree; a Master's degree is preferred.

·       Experience:  Demonstrated experience in successfully building training programs – both for cus