Jobs and Careers

Director, Product Solutions

San Rafael, United Statesfull_timeVerifiedPosted 2 Jul 2024

💰 $240,000/yr($195,000/yr – $240,000/yr)

About the role

Job Summary
The Director, Product Solutions works closely with customers and business units from a strategic perspective to identify, develop, and implement initiatives utilizing applications and product portfolios to improve business processes and outcomes, promote the strategic use of information technology, and enable the workforce to use technology as a competitive differentiating tool.

Primary Objectives

Drive the product and application lifecycle, including understanding priorities and program objectives, business process best practice and requirements, holistic solution design, product evaluations, configuration and execution processes.
Manage a holistic technology platform to ensure customer interfaces, fulfillment and accounting needs (full Enterprise Resource Planning (ERP)) are addressed with the initial system and process design.
Champion third party products, execution excellence, and active business engagement to manage enterprise technology demand and maximize business effectiveness and outcomes for technology programs.
Manage, lead, and develop the Product Solutions team.

Duties and Responsibilities

Create and execute with business and financial leadership a strategic vision to provide insightful and actionable business information used to analyze results, forecast performance, assess competitive positioning, and evaluate strategic opportunities.
Partner and engage with corporate and operational stakeholders to understand needs and priorities.
Participate with the CIO, other members of IT leadership, and business leaders in the selection of external technical resources to deliver components of new IT platforms as needed.
Effectively manage programs and projects in terms of scope, resource allocation, changes, timeline, budget, etc.
Establish, develop and maintain strong relationships with key stakeholders, peers and related processes groups.
Compile and evaluate candidate projects for development into future product design.
Analyze enterprise technology capabilities to identify priority gaps and opportunities.
Manage, develop, and guide integration, external vendor and partner management, application support and training needs.
Drive and define the solutions and product requirements and manage these through the product lifecycle.
Develop solution and product roadmaps, including product requirements and client feedback/integration into requirements.
Manage and develop systems that support enterprise scale, agility and effectiveness.
Provide budgeting leadership to maximize enterprise technical effectiveness.
Prioritize needs and investments based on enterprise priorities and account sales, relationship needs, client feedback, competitive positioning, and industry research.
Connect and foster external networking opportunities to deliver valuable insight into other similar professionals’ business practices and technology footprints.
Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor’s degree in Business, Computer Information Systems, or similar degree or equivalent combination of coursework and experience in directly related field required
Master’s degree preferred

Work Experience

8+ years’ progressive software application and/or product solution experience required
5+ years' experience in a technical leadership position required
Experience with software design in complex, multi-tasking, real-time highly available systems required
Experience with complex software solutions across multiple generations of product required
Experience in Agile software development life cycle (SDLC) methodology required

Required Knowledge, Skills and Abilities

Proven ability to drive and shape the technology strategy and capability to deliver complex solutions
Skilled in building relationships and successfully articulating and promotin