Director of Payroll Operations

Abound Health is seeking a Director of Payroll Operations to join our team at our Charlotte, NC HQ location. In this role, you will report to the CFO. You will lead all aspects of payroll operations for a multi-jurisdictional workforce, ensuring accuracy, compliance, and excellent service for both internal employees and external clients.

Key Responsibilities:

• Lead full-cycle payroll operations for 5,000+ employees across multiple states and jurisdictions
• Oversee payroll compliance, including tax reporting, garnishments, audits, and benefit deductions
• Manage and continuously improve the proprietary payroll system, OnTarget
• Support external clients using OnTarget for payroll and tax services
• Stay current on payroll tax laws and apply them across internal and client operations
• Use payroll data to drive process improvements and support decision-making
• Lead and develop a team of payroll professionals
• Manage vendor relationships related to payroll services
• Lead change management initiatives related to payroll processes

Qualifications:

• 8+ years of experience managing multi-state payroll operations (preferably including NC, PA, and NJ)
• 4+ years of people management experience with strong leadership skills
• Deep knowledge of payroll tax compliance and reporting, including payroll tax
• Experience with proprietary or customized payroll systems
• Ability to interpret and apply federal, state, and local payroll regulations
• Strong analytical skills, using data to guide improvements
• Proficiency in Excel and Microsoft Office

Education:

• Bachelor’s degree in finance or accounting or equivalent experience in payroll taxes.

#LI-Hybrid

Compensation & Benefits:

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientatio