Director of Learning, Development & Training

This position offers some flexibility of office location within the hybrid work model currently being observed.

The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.   

The Director of Learning, Development & Training is an innovative leader who will develop and lead EEC’s new Training Unit. They will be responsible for creating structure and consistency around the agency’s on-the-job onboarding, change management, and professional development processes. They must ensure that both existing and newly hired staff at EEC have the tools, knowledge, and resources to support children and child care providers across the Commonwealth.

The Director of Learning, Development & Training serves as a leader within Internal Operations, a Unit under the direction of the Chief Operating Officer. They will work to build a new function within EEC focused on creating structure and consistency in agency-wide internal and external training and professional development. As a leader in the agency, they must use a diversity, equity and inclusion (DEI) lens across all trainings and in their role to support the development of agency culture and belonging through professional learning and development opportunities.

They work closely with other leaders in the agency to identify training needs, determine the appropriate method to conduct said training and assist in the development of materials for subject matter experts to be equipped to host effective trainings. They work alongside others in the Internal Operations unit to implement effective onboarding for agency staff, including shared best practices, efficiencies, and cross-division overviews. They also work with staff from other agencies, including the Executive Office of Education and bargaining unit leaders, to identify training and professional development opportunities for agency staff.

Key Responsibilities:

Training Structure Development

•    Develop training curriculum standards that meet the needs of agency units and EEC policies and fit within the agency’s overall mission and vision
•    Support the development and execution of cross-unit onboarding resources and trainings for new staff members
•    Consult with internal and external stakeholders to provide support around the development and execution of trainings
•    Develop processes to identify and prioritize training needs on an ongoing basis and ensure that they are met
•    Support knowledge management activities to allow for reuse of training resources where possible
•    Assess success of trainings and create meaningful evaluations to create space for continuous quality improvement and training participant feedback
•    Identify and deploy opportunities to grown and support principles and practices of DEI among staff at every level

Support Agency Change Management through Training

•    Serve as key stakeholder for training needs in the change management process for agency-wide policy and procedure changes
•    Facilitate the creation of training plans for new policies to ensure that the training needs for all stakeholders are regularly identified following a policy change
•    Support knowledge management activities to ensure training materials related to a change are easily accessible to impacted parties and can be leveraged for communication efforts

Professional Development Facilitation

•    Identify and support pathways for career advancement for EEC staff
•    Work with senior management to identify strategic priorities fo