Director, MSO Solutions

Position Summary

The Sr. Director, MSO Solutions position will be responsible for managing the success of the customer relationship with an assigned set of physician practices in order to achieve the goals and objectives identified by the customer and Cardinal Health.

Responsible for long-term relationship building between the customer, Cardinal Health Pharmaceutical Distribution and other business units.

Territory: Nationwide remote with travel 25-50%

This position reports to the Vice President, Physician Office

Responsibilities

• Management of new and existing client relationships with the goal of improving our relationships and driving profitability through creating value added programs
• Expansion of account relationships with internal and external business partners
• Collaborate with deal modeling, finance, and proposal team to develop proposals and qualify new business and give feedback/collect data on our stance in the market
• Collaborate with the sales team as the subject matter expert on MSO offerings, identifying optimal solutions based on customer needs and coordinating the appropriate resources to deliver them effectively
• Corporate account support with responsibility to identify and resolve complex issues in alignment with Cardinal Health’s strategic priorities 
• Development of performance metrics, reporting and monitoring
• In depth understanding of MSO landscape and ability to provide reliable competitive intelligence to appropriate stakeholders
• Utilize Cardinal Health’s CRM to maintain accurate records, track business, monitor sales leads and enact retention and expansion strategies in partnership with direct sales team
• Professionally represent Cardinal Health at industry association and tradeshow events
• Other duties as assigned

Qualifications

• Bachelor's degree in a related field or commiserate experience preferred
• Minimum 10 years of healthcare sales (technology, services, complex offerings) and account/relationship management experience preferred; clinic and or physician office sales experience strongly preferred
• Must have an understanding of the financial complexities of the physician office space and to be able to interpret financials
• Thorough understanding of the wholesale distribution industry
• Excellent planning, forecasting, financial and negotiation skills
• Executive presence and solid presentation and communication capabilities
• Proven ability to design win-win strategies for the company and the client base
• Self-starter; able to determine, independently, solutions that ensure business objectives are achieved within acceptable tolerances
• Ability to travel 25-50% within the territory; work from home when not traveling

Competencies

• Applies knowledge of the customer's business to develop optimal solutions
• Proactively and with a regular cadence demonstrates to the customer the defined value of partnering with Cardinal Health both pre- and post-sales
• Effectively negotiates and collaborates with the customer and colleagues to influence support for mutually beneficial outcomes and achieve consensus
• Builds and sustains relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
• Identifies and qualifies new sales opportunities and develops plans for introducing new solutions through collaborative relationships

Anticipated salary range: $149,100 – $240,870

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 06/10/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a colle