Director, D&Ai Data Operations, Global & Sector programs Support

Overview

Director, D&Ai Data Operations, Global & Sector programs Support

Responsibilities

• Visionary Director, Data Operations, to lead our growing data organization. In this role, you will play a pivotal role in maintaining the data pipelines & corresponding platforms (on-prem and cloud). You will be working with teams across globe handling Data programs.
• Lead and manage the end-to-end data pipeline operations, governance, reliability, and performance optimization on Microsoft Azure. This leadership role requires deep expertise in Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, real-time streaming architectures, and DataOps methodologies
• The ideal candidate will be responsible for ensuring the availability, scalability, automation, and governance of enterprise data pipelines supporting analytics, AI/ML, and business intelligence.
• Lead and manage large-scale DataOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy.
• Oversee the implementation of real-time data observability, monitoring, and automation frameworks to enhance data reliability, quality, and operational efficiency.
• Develop program governance models and execution roadmaps to drive efficiency across data platforms, including Azure, AWS, GCP, and on-prem environments.
• Ensure seamless integration of CI/CD, data pipeline automation, and self-healing capabilities across the enterprise. Partner in building the next generation D&A platform(s), and leading a high-performing data operations team
• Lead and manage the full people, process and technology driven Data & Analytics platform technology strategy and cultural shift for PepsiCo IT to a world class data first organization working across all Sector S&T.
• Champion of PepsiCo’s Data & Analytics program and platform management supporting large scale global data engineering efforts partnering across S&T organization
• Support Data & Analytics Technology Transformations to provide full sustainment capabilities across the PepsiCo Data Estate, including data platform management automation of proactive issue identification and self-healing abilities.
• Drive automation in DataOps, including CI/CD for data pipelines, automated testing, and version control using Azure DevOps, Terraform, and Infrastructure-as-Code (IaC).
• Partner with Data Engineering, Analytics, AI/ML, CloudOps, and Business Intelligence teams to enable data-driven decision-making.
• Act as a strategic liaison between IT, business leaders, data stewards, and compliance teams to ensure DataOps aligns with regulatory and security requirements.
• Present program updates, risk assessments, and DataOps maturity progress to senior executives and key stakeholders.

  E2E Data operations and sustain – Testing and monitoring process to support global products and projects (cross sector) in partnership with Data Engineering teams.

• Data capture, Data Storage, Integration, Governance and Analytics responsibility in collaboration across organization.

• Day to Day – Data products support, service-level agreements (SLA), and clear definition to meet business demand. Engage with SME’s.

• Partner in work Intake process and Agile management process for data platform teams. Lead strategy and direction and drive excellence for PepsiCo customers.

• Actively manage Senior/Executive level relationships up to CEO.

• Strategic: Rapidly create and manage automation-based and structured processes.

• Collaborate with cross-functional teams to identify and resolve issues related to cloud infrastructure and data services.

• Develop and automate operational policies and procedures. Establish crisis management functions that ensure world class time to mitigate for service outages and incidents.

• Lead SRE initiatives, Manage 24X7 support team with on call rotation – response to, mitigation of, root cause analysis and corrective actions.

• Develop and maintain strong relationships with the customer audience. Leverage your skills such as active listening, problem-solving, and being transparent to address difficult customer situations requiring you to set and manage customer expectations while maintaining a trusted customer.

• Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers.

• Build a team culture that thrives on customer obsession.

• Work collaboratively with wider PepsiCo colleagues to ensure your customer is delighted with their Azure cloud experience.

• Attract and build a diverse, high-performing team with capabilities needed to achieve current and future business objectives