Director, HR Operations

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

 

Who We Are  

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.  

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.  

 

Why We Need You 

The Director, HR Operations, plays a critical leadership role in overseeing and optimizing the Museum’s HR operations, including benefits administration, HR information systems (HRIS), leave of absence (LOA) management, ADA accommodations, Affirmative Action Reporting, workers’ compensation, and the evaluation and grading of new roles. This role is responsible for driving efficiency, ensuring compliance, and enhancing the employee experience by implementing best-in-class HR operational processes. This position manages one team member, the Benefits Administrator. 

 

What You’ll Accomplish  

Benefits Administration and Compliance: 

• Develop and implement benefits strategies that align with the Museum’s goals and ensure competitiveness. 

• Oversee administration of employee benefits programs, including health insurance, retirement plans, wellness initiatives, workers’ compensation, disability programs, unemployment insurance, and leave policies. 

• Ensure compliance with federal, state, and local regulations, including FLSA, ACA, ERISA, and other applicable laws. 

• Lead the annual benefits open enrollment process, ensuring timely and accurate execution. 

• Partner with Finance to manage benefits-related audits, reconciliations, and financial reporting. 

Optimize HR Operations & HRIS: 

• Manage the HRIS to ensure accurate data management, reporting, and system optimization. 

• Implement and maintain HR technology solutions to streamline processes, automate workflows, and enhance employee experience. 

Manage Leave of Absence (LOA), ADA, and Workers’ Compensation: 

• Serve as the primary contact for LOA administration, ensuring compliance with FMLA, ADA, and state-specific leave policies. 

• Lead the accommodation process, working closely with employees and managers to ensure compliance with the ADA. 

• Oversee workers’ compensation claims, ensuring timely processing and employee support. 

Role Grading and Job Evaluation: 

• Establish and oversee processes for job evaluation and grading of new roles. 

• Partner with department leaders to assess new positions, ensuring internal equity and market competitiveness. 

• Develop and maintain a consistent approach to job leveling and compensation structure. 

Enhance Employee Experience and HR Service Delivery: 

• Act as a strategic advisor to leadership, ensuring HR operational processes enhance the employee experience. 

• Develop and implement policies and best practi