Director, Event Operations

Wasserman is a global sports, entertainment, and lifestyle marketing agency with expertise in creating connections between brands, properties, talent, and consumers. Today, Wasserman offers global expertise in Athlete Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Carlsbad, Raleigh, Portland, London, Dusseldorf, Toronto, Dubai, Shanghai, and Mexico City.

Job Purpose: The primary responsibility of this position is to lead the operational and logistical planning and execution of the Valero Texas Open – an annual PGA TOUR event – in addition to providing guidance, oversight and support of operational execution at other Wasserman Events properties, including those out-of-market. Based in San Antonio, Texas, this position will also help coordinate sponsor fulfillment and activations while managing an operations team and a network of key vendor relationships.

Duties & Responsibilities:

Working under the direction of the Executive Director and various senior leaders within the Wasserman Events & Consulting team, management and oversight of work-functions including, but not limited to:

• Oversee Operations Manager, Coordinator and other Operations staff, delegating responsibilities and helping to develop their skills by providing direction, guidance, support and feedback, as needed.
• Serve as a leader and key resource related to Operations and Operations Staff at all other tournaments/projects within the Wasserman Events portfolio.
• Establish annual operational budgets, collaborate with finance team to provide regular forecasting, and manage expenditures to ensure financial objectives are achieved.
• Manage all vendor relationships, from the RFP/contract negotiation process through final billing. Maintain strong communication with vendors, providing supervision and support, while documenting completed work, to ensure on-time and accurate delivery of all products, services and physical structures.
• Supervise construction and teardown of the golf course build, working with Club management, Golf Course Superintendent, and property owners to mitigate property damage and ensure expectations are being met.
• Strong understanding and familiarity of all vendor contracts with the ability to provide venue/structure price estimates to Corporate Partnerships team, Client Services team and sponsors, as needed.
• Develop and maintain tournament site plan (including use of SketchUp, AutoCAD, floor planning tools, etc.) with corresponding build schedule; providing regular updates to all key stakeholders.
• Conceptualize new areas of opportunity for revenue generation; collaborate with vendors to develop and execute approved ideas while maintaining margin objectives.
• Work closely with title sponsor on their hospitality venue design/layout/budgeting along with on-site activation initiatives in support of their objectives.
• Responsible for all permitting, government applications & paperwork.
• Maintain relationships with public safety organizations and prepare safety plans and staffing schedules.
• Oversee year-round office technology (IT) and manage on-course temporary technology, such as Wi-Fi infrastructure, ensuring all needs are met for various constituencies.
• Collaboration with Volunteer Services Manager on the management/oversight of the volunteer Tournament Leadership Council and serve a resource for volunteer committees, providing assistance, resources and guidance, as needed.
• Serve as primary point of contact for PGA TOUR on all operational aspects of events including competitions related items.

Requirements

The ideal candidate should...

• have a Bachelor’s degree preferably with a concentration in Business, Sports Management, or related field; or equivalent experience required
• be self-motivated and thrive under pressure in a fast-paced work environment while exercising organizational, analytical and time management skills
• have strong interpersonal skills that complement a proactive, solution-driven, team-oriented work ethic
• have a keen ability to foster relationships with a wide variety of individuals from entry-level to C-level executives
• have excellent verbal and written communication skills in English; Spanish is a plus
• valid driver’s license and have reliable transportation to commute to assigned offices, temporary offices, and off-site locations
• be highly proficient with Microsoft Office suite (Excel, Outlook, Word, and PowerPoint), project management software and planning tools
• be able to lift a minimum of 50 lbs.
• be able to work evenings, weekends and holidays as required throughout employment, but especially leading up to assigned events/projects
• have ability or willingness t