Director, Client Leadership

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

This role will report into our VP, Client Leadership.

You will promote strategically and creatively thoughtful work, be a true partner to clients, show a passion for the brand and category, and navigate a matrixed organization and cross functional team.

Responsibilities:

• You will act as a primary day-to-day client contact across several large-scale projects
• You will manage our client relationship(s) daily
• Lead teams through strategic development, creative ideation, production, and execution
• Ability to anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished
• Lead and oversee all account operations as it relates to the business of the agency
• Identify client issues and work with our agency partners to provide solutions
• Provide honest and valuable counsel to agency team
• You will effectively collaborate with agency partners as an IAT leader
• You will support and create applicable development plans for direct reports
• You will inspire agency partner and client confidence and seek opportunities to promote our client relationship whenever possible
• You have the ability to fuel agency culture and progress

Qualifications

• Minimum 8 years related work experience in an agency setting
• Bachelor's Degree
• You have excellent project and time management skills
• Ability to manage multiple workstreams at once
• You have experience with creating client-facing presentations and decks
• You have proven ability to build client relationships/ customer service skills
• You have strong budget management skills and experience
• Ability to work within a cross functional team (in person and remote)

Additional Information

The anticipated salary range for this position is $94,000 - $152,375 / year.

Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com

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Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.

About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu, Innovating to Impact.

Find out more:
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our socie