Director, Business Unit Communications

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

We are seeking a highly skilled and experienced Director of Business Unit Communications to support internal communication strategies and initiatives with a focus on our US Group Health and Hospital and Health Services, business units. The ideal candidate will have a proven track record of developing and implementing comprehensive communication plans that effectively promote brand awareness, engage key stakeholders, and support organizational objectives.  

The Director of Business Unit Communications will play a critical role in shaping business narratives and managing change through strategic messaging, executive communications, and content development. This is currently a senior individual contributor role, requiring previous success in supporting senior executives, as well as strategic thinking, and exceptional communication skills. 

• Develop and execute strategic communication plans to effectively convey the organization's mission, vision, and key messages to internal audiences. 

• Lead the development of compelling content across various channels, including executive messages, blog posts, social media content, newsletters, and website copy, to engage stakeholders and enhance employee engagement. 

• Oversee employee communications efforts in our business units, including cultivating relationships with executives, writing for leaders, and developing communications plans in a timely and strategic manner. 

• Collaborate with cross-functional teams, including marketing, public relations, and executive leadership, to ensure alignment of communication efforts with overall business goals and objectives. 

• Monitor market and industry trends, providing insights and recommendations to senior leadership to inform communication strategies and messaging. 

• Manage internal aspects of crisis communication efforts, including developing communication protocols, preparing leadership messages, and coordinating responses to build trust with employee teams. 

• Provide leadership and mentorship to the communications team, fostering a culture of excellence, collaboration, and innovation. 

• Develop and manage communication budgets, ensuring resources are allocated effectively to support communication initiatives and objectives. 

Required Qualifications 

• Bachelor's degree in communications or a related field; Master's degree preferred. 

• Minimum of 8 years of experience in business and employee communications, with a focus on strategic communications planning and execution within the healthcare industry. 

• 8 years of experience developing and implementing successful communication strategies and employee campaigns that drive brand awareness and engagement. 

• Strong writing and editing skills, with the ability to craft clear, compelling messages for a variety of audiences and channels. Writing samples required at time of interview.  

Additional Qualifications:  

• Strategic thinker with